Food And Beverage Assistant

REQUIREMENT

Diploma or Degree in Hotel Management / Hospitality Management from a recognized Institute

Having 0-3 years of experience in a similar role

Strong interpersonal skills with the ability to interact effectively with guests from diverse demographics

Strong communication and presentation skills

Ability to convey information clearly and professionally

Highly organized with the ability to multitask, prioritize tasks and manage time efficiently

Keen attention to detail and accuracy in completing tasks and maintaining records

Ability to work flexible hours, including evenings, weekends, and holidays

DUTIES AND RESPONSIBILITIES:

Provide excellent customer service by greeting guests, taking orders, and answering questions about menu items in a courteous manner

Accurately record and enter guest orders into the POS (Point of Sale) system. Relay orders to kitchen staff and ensure timely delivery of food and beverages to guest.

Prepare and serve a variety of beverages including coffee, tea, soft drinks, and alcoholic beverages.

Set up tables with appropriate utensils, glassware, and condiments. Clear tables promptly after guests finish their meals and ensure cleanliness and tidiness of dining areas

Suggest additional items or specials to enhance the guest's dining experience

Work collaboratively with kitchen staff, and other team members to ensure efficient and smooth operations.

Maintain cleanliness and hygiene standards in the dining area, kitchen, and serving stations.

Follow food safety regulations and sanitation procedures to ensure a safe environment for both guests and staff.

Address any guest concerns or complaints promptly and professionally. Take proactive steps to resolve issues and ensure guest satisfaction.