Engineer- Site Reliability Engineering

Minimum Requirements:

Bachelor’s Degree in a quantitative field (statistics, engineering, business analytics, information systems, aviation management or related degree)

2+ years of related experience or successful completion of United DT Early Career Digital Leadership Program (ECDLP)

Experience working application performance monitoring, CI/CD pipelines and AWS cloud infrastrtucture – specially EKS and ECS

Ability to communicate complex quantitative concepts in a clear, precise and actionable manner

Good writing, communication and presentation skills

Proven proficiency with Microsoft Excel and PowerPoint

This position does not offer sponsorship for employment-based visas (such as H-1B or STEM/OPT). Candidates must be authorized to work in the United States without requiring visa sponsorship.

Preferred Qualifications:

Master’s Degree

Engineer – SRE (Site Reliability Engineering) is responsible for helping to set up observability and alerting for NOC IT systems are up and running 24/7 through developing tools and process automation of AWS Cloud services and infrastructure with collaborating with other leaders and architects.

Job Responsibilities:

System Health and Performance Monitoring\:

Regularly review system health metrics and logs to proactively identify potential issues.

Assist in the development and maintenance of performance benchmarks for NOC IT systems.

Continuous Improvement:

Participate in post-incident reviews to identify areas for improvement and implement changes.

Contribute to the development of best practices for system reliability and performance.

Documentation and Reporting\:

Maintain accurate documentation of system configurations, processes, and incident resolutions.

Prepare regular reports on system performance and reliability metrics for management review.

Collaboration and Communication\:

Work closely with other engineering teams to ensure seamless integration and operation of IT systems.

Communicate effectively with stakeholders to provide updates on system status and ongoing projects.