TRAINEE AGENT

Duties and Responsibilities

Routinely conducts inspections by visiting establishments to ensure that the collective agreement is maintained by the establishments in the assigned zones / areas.

Identifies, advises and assists in correcting contraventions to the collective agreement.

Improve communication regarding aspects of the collective agreement to all the establishments to promote healthy industrial relations within assigned zones / areas.

Ensure that the members’ general awareness of the collective agreements is increased within assigned establishments / areas.

Enforcement of the collective agreement by way of prescribed legal processes.

Manages and schedules appointments with establishments in the assigned zones / areas.

Promotes the benefits and functions of Motor Industry Bargaining Council to members and during inspections

Knowledge/Experience/Skills/Requirements

Above average verbal and written communication and listening skills

Ability to build strong effective relationships with all stakeholders, i.e. existing clients and potential clients as well as internal stakeholders, i.e. colleagues and management

Must have good decision making and problem-solving skills

Must have good analytical skills with attention to detail

Must have good computation skills, both in mathematical calculations & computer use.

Strong persuasion skills.

Report writing skills.

Good administration skills

Good organizational and planning skills