Workshop Technician

Work Flexibility: Onsite

What you will do:

Manage daily workload within the workshop to meet demand plans and customer needs

Ensure that all repairs are evaluated and completed in a timely manner as defined by the Team lead or Supervisor

Work with the Customer services Department to schedule the quality checking of all capital equipment

Responding to customer and internal queries in a timely, efficient and professional manner

Provide reporting and documentation on all aspects of work within the workshop

Assist with ERP Data entry, quoting and repair of customer equipment

Maintain technical competency through regular and frequent attendance at appropriate courses of further vocational study and continuing professional development

Ensure that Health & Safety standards and requirements are met at all times by the Supplier, its employees, servants and agents

Ensure that the department's performance of services is ISO 9001 compliant

Support Team and Individual continuous improvement initiatives to drive higher standards of efficiency and quality

Provide Technical support for both internal and external customers

Ensure efficient maintenance of the spare parts stock and participate in the realization of the required annual inventories

Provide reporting on repair, departmental or customer activity using the appropriate systems available

What you will need:

Fluent in Local Language as well as minimum level of English

Educational requirements per country specific regulations.

Educated to degree level is preferable with experience in at least one of the following: Electrical / Mechanical Engineering or Medical Physics or Service and maintenance of medical equipment or Customer service

Previous experience of maintenance and repair of medical equipment preferred

Experience with ERP systems and data entry

Full Driver’s license

Physical & mental requirements:

Exerting up to 25 kilos of force occasionally and/or up to 10 kilos of force constantly to move objects

Coordination of eye, hand and foot movement with an ability to grasp by hand and meet cognitive demands to include visual and auditory discrimination / memory, reading ability and memory retention ability

Must have the ability to prioritize work and keep documentation

Must possess unwavering ethics & integrity in a competitive and demanding work environment

Ability to think independently, use sound judgment, prioritize, make quick decisions and problem-solve

Ability to communicate effectively and work both independently and as part of a team on assignments

May involve exposure to chemicals, solvents, and cleaning detergents

May require to wear personal protective equipment

Travel Percentage: 0%

R548870