Personal Injury Case Manager (Spanish speaking)

Personal Injury Case Manager - Pre-Litigation

Location: Burbank, CA On-site $25-$35/hr

Direct Counsel is representing a successful personal injury firm based in Burbank, CA, known for delivering strong results and compassionate service to clients. Specializing in car accident claims, the firm is expanding its Pre-Litigation team and is seeking a skilled Personal Injury Case Manager to join its growing operation.

If you thrive in a fast-paced, supportive environment and want to be part of a passionate, high-performing team, this role could be your next big move. Full training is provided, but prior experience in personal injury law is required.

Your Role:

As a Personal Injury Case Manager, you'll be the key liaison between clients, medical providers, and the legal team. You'll ensure each case progresses efficiently and clients feel informed and cared for throughout the process.

Key Responsibilities:

Conduct in-depth client interviews to gather case facts and assess their needs

Create and execute tailored case management plans

Maintain accurate case files and updates in CASEpeer (or similar platforms)

Track case progress and make necessary adjustments to timelines or strategies

Coordinate client medical appointments and treatment schedules

Handle property damage claims from intake to resolution

Communicate regularly with clients, providing updates and answering questions What We're Looking For:

Experience:

At least 1 year in personal injury case management (preferred)

Familiarity with personal injury law and medical terminology

Bilingual Spanish speaker

Tech Savvy: Experience with CASEpeer or Filevine is a plus

Languages: Bilingual in Spanish or Armenian (Preferred)

Skills:

Strong multitasking and organizational abilities

Professional and compassionate phone etiquette

Excellent client communication and follow-through Note: This is a full-time, in-office position in Burbank, CA. Hybrid/remote work is not available.

What's in It for You:

Pay: $25.00 - $35.00 per hour

Schedule: Full-time 40 hours/week 8-hour shifts

Benefits:

401(k) with matching

Profit sharing

Health insurance

Paid time off, sick leave, and holidays

Free parking

Referral program and opportunities for advancement

Team-building events and a supportive, growth-focused culture

Join a firm where your work makes a real difference. Be the trusted voice that helps clients through some of their most difficult times-while building a meaningful, long-term legal career.