Server

Job Summary

We are seeking a detail-oriented, reliable, experienced supervisor to join our growing team. In this position, you will play a key role in managing all aspects of our restaurant business. You will be expected to deliver a high-quality experience to our guests and motivate our staff to ensure excellent customer service. Supervisors will be responsible for maintaining quality and increasing profitability. Exceptional management skills and a strong understanding of customer service are a must.

Duties and Responsibilities

Oversee all front and back of the house restaurant operations

Ensure customer satisfaction through promoting excellent service

Respond to customer complaints tactfully and professionally

Maintain quality control for all food served

Analyze staff evaluations and feedback to improve the customer's experience

Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

Oversee health code compliance and sanitation standards

Look for ways to cut waste and decrease operational costs

Generate weekly, monthly, and annual reports

Train new employees and provide ongoing training for all staff

Attend quarterly P&L meetings Requirements and Qualifications

High school diploma required; associate's or bachelor's degree in Business Administration or Hospitality preferred

Significant work experience in the hospitality industry and in management

Front and back of house experience is a plus

Strong working knowledge of food and beverage service

Ability to use restaurant management software

Strong leadership skills

Decisive and critical thinker Skills & Requirements Qualifications