Field Application Specialist

About Meridian

Meridian Bioscience is a fully integrated life science company that develops, manufactures and markets, and distributes a broad range of innovative diagnostic products. We are dedicated to developing and delivering better solutions that give answers with speed, accuracy, and simplicity that are redefining the possibilities of life from discovery to diagnosis. We are looking for talented and passionate individuals who help drive our vision. Our innovative culture will allow interested candidates to discover and create, through collaboration, cutting-edge solutions to tough problems.

Job Summary

Field Application Specialist IVDs Italy and EMEA (hybrid position)

Key Duties

You will visit and assist the Italian and EMEA customers for the in vitro diagnostic platforms (NAAT & immunoassays) in the Meridian portfolio

You will organize and deliver wellness visits to customers’ laboratories

You will provide on-site specialized/application assistance – pre- and post-sales, also collaborating in the training of product users.

You will take care of onsite instrument installation, customer training, and follow-up as well as product demonstrations

You will take care of customers’ needs, giving your direct support, in cooperation with our salespeople or activating internal support channels.

You will contribute to post-sales direct problem-solving through method applications or troubleshooting, or by activating the specific technical service and reaching consequent customer satisfaction.

You will contribute to the critical reading of scientific literature to build a solid scientific base to better interact with customers and KOLs (biologists, clinicians, gastroenterologists, infectious disease specialists)

You will collect technical information on competitor products/systems and maintain a constant flow of information with the in-line manager and the sales functions.

You will regularly compile the Company CRM, with particular details about all activities performed at customer sites.

Qualifications

Master’s degree in biology, biotechnology or equivalent

Italian NATIVE / English GOOD

Valid driver’s license

Ability to Travel up to 80% of the time

Skilled use of computers

Good analytical skills and demonstrated autonomy

Previous experience in the role and/or laboratory expertise with NAAT and/or Microbiology will be evaluated

The ideal candidate is based near the Headquarters in Villa Cortese, Milano

Regular Full-Time