Loyalty and Digital Solution Team Lead

MOL Group is an integrated, international energy company from Central and Eastern Europe, headquartered in Budapest, Hungary, with over 100 years of experience in the oil, gas, petrochemical, and retail sectors. As part of its Strategy 2030, the Group strives to advance the energy sector every day and shape tomorrow, engaging 25,000 talented employees in over 30 countries in a shared mission: a sustainable future.

MOL Polska, part of the international MOL Group, is dynamically developing, pursuing long-term goals and undergoing transformation. The company currently manages a network of nearly 400 service stations and is expanding its operations to include the wholesale segment. Our mission is to create modern solutions by bringing together a team of talented and enthusiastic individuals ready to revolutionize the energy landscape.

We are looking for talents motivated to develop, make an impact, and co-create the future.

Are you ready to accelerate your development with MOL Polska? Join us and let's drive change together, building your career in various areas of retail, wholesale, and consumer services!

Loyalty and Digital Solution Team Lead

Requirements :

ü Higher education (preferred fields: marketing, management, economics or related)

ü At least 3 years of experience in managing loyalty programs as an expert/specialist

ü Experience in cross-functional work – collaborating with marketing, sales, IT, operations teams, and external suppliers

ü Ability to manage a team and run projects in a multi-tasking environment

ü Strong communication and negotiation skills, a customer-oriented approach and business thinking

ü Highly developed organizational skills, structured approach to work, sense of responsibility and adaptability

ü Advanced knowledge of English (min. B2/C1) – daily communication in an international environment

ü Proficient in MS Office (Excel, PowerPoint, Outlook); knowledge of Power BI will be an advantage

ü Knowledge of CRM and marketing automation tools (e.g. Salesforce, Marketing Cloud ) is welcome

ü Category B driving license – an additional advantage

Duties :

ü Managing and developing the MOL Move loyalty program to increase customer value, purchase frequency, and customer loyalty

ü Ensuring program activities are aligned with the company's annual sales calendar and strategic goals

ü Coordinating cross-functional collaboration with internal teams (marketing, Digital Factory, sales, operations) and external partners

ü Supervision over the implementation of customer segmentation and communication personalization as part of the MOL Move program

ü Identifying application and loyalty program development opportunities and implementing innovative digital solutions

ü Development of partnerships with external companies to increase the attractiveness of the program for customers

ü Optimizing loyalty program costs, managing rewards and marketing budgets, maximizing ROI

ü Planning, implementing and analyzing loyalty campaigns – assessing their effectiveness and impact on business

ü Monitoring competitor activity and providing data-driven recommendations to the Marketing Director

ü Managing the loyalty team – setting priorities, mentoring, and supervising the achievement of goals

ü Collaboration with loyalty teams in other countries of the Group – exchange of experiences, implementation of proven solutions, decision-making support for the Marketing Director

Why join us? Because we excel at:

Opportunity to gain knowledge through exposure to a complex business environment and projects;

Attractive remuneration (including performance bonus) and benefits. An attractive benefits package includes medical care, the Company Social Benefits Fund, and group insurance with an investment fund financed by the employer.

Possibility of development in an international environment (foreign schools, as well as internal development opportunities);

Location – Gdańsk

Our community is constantly looking for talents who will influence the development of one of the leading and most stable energy companies in Central and Eastern Europe.

Join the MOL Group and together we'll build a future full of innovation and opportunity. If you're ready for challenges and want to make a real impact on the energy sector, apply today!

At MOL Group, we know that diversity is our strength. That's why we provide equal opportunities to all candidates with the appropriate qualifications and professional experience, regardless of differences such as age, gender, disability, sexual orientation, ethnicity, or other personal characteristics unrelated to work.

At MOL Group, everyone counts.

We are waiting on You !