General Manager - Security

Overview

At Prosegur, we make our world safer by taking care of people and businesses while remaining at the forefront of innovation. Every day, we work to secure what our clients value most, from their families to their assets, from their reputation to their networks, and from their money to their cloud. As one of only 3 global security providers, our 175k+ team members in 34 countries combine and adapt global best practices to match the unique nature of each market we serve and partner with Electronic Security, Global Risk Services, CyberSecurity, and Remote Services (iSOC) divisions to create meaningful 'Hybrid Security' solutions for Prospects.

Job Details

Prosegur is now hiring an energetic, dynamic, and dedicated General Manager, to help us drive our business to the next level. This person will partner closely with our Human Resource Business Partner, this role reports directly to the Senior Vice President. This position is on-site and requires the General Manager to work out of our Memphis TN Branch office.

Summary of Duties:

The General Manager will partner with the Senior Vice President and Human Resources Manager, proactively communicating and ensuring compliance with all reporting and operation requirements. The General Manager will facilitate and manage the local branch and key operational procedures assigned to the business needs. The General Manager shall also utilize tools provided by corporate HR and executives such as the statement of work, recruiting plan, and Microsoft Office, driving effective technical solutions.

Responsibilities:

Responsible for security operations and customer contract services for the Guarding division

Maintain performance and operate within fiscal parameters; strong P&L management is a must

Ensure and maintain sound audit procedures complying with governmental regulations

Recruit and interview new employees to meet the needs of our guarding clients.

Execute operations and training while maintaining the sound discipline of corporate procedures

Regularly meet with customers to ensure mutual goals and objectives are met

Develop client relations and secure new business opportunities

Establish the scheduling requirements for employees under their supervision. Makes assignments to ensure that positions are covered and that the Client is being served in accordance with their needs. Responsible for placing staff due to call-offs and time off requested.

Train staff, and disciplines, evaluate and document employee performance. Provides direction for employees through appropriate communication. Issues disciplinary action and makes a corrective action plan to assist employees in altering their behavior. Commends employees for outstanding achievement.

Prepare reports, investigates, responds to questions, and provides documentation.

Observe and report any unsafe or hazardous conditions immediately to the proper authority.

May be requested to perform other duties as assigned based on the SVP's needs or client activity.

Qualifications:

Strong ability to multi-task and prioritize urgent staffing needs

Proven experience in establishing strong relationships with community-based methods

Strong networking and relationship-building experience

Excellent written and verbal communication skills

Self-starter, with the ability to thrive in a fast-paced environment

Demonstrated proficiency with programs like Microsoft Office, Scheduling system (Winteam), and ATS systems

Ability to work independently and with a team Other Duties and Responsibilities:

Remain alert and aware of the startup timeline.

Demonstrate ability to think clearly during crisis or high-stress periods.

Possess empathetic abilities in dealing with employees and their questions.

Demonstrate ability to work with others and interact appropriately.

Maintain communication with other managers. Relays information regarding startup or situations that may affect operations

Work with leadership to adapt and apply for Prosegur initiatives and programs in a manner that supports local business needs Required Skills/Abilities:

Positive, solution-focused attitude

Excellent verbal and written communication skills

Excellent interpersonal skills

Excellent organizational skills and attention to detail

Excellent time management skills with a proven ability to meet deadlines

Strong analytical and problem-solving skills

Ability to act with integrity, professionalism, and confidentiality

Thorough knowledge of employment-related laws and regulations

Proficient with Microsoft Office Suite or related software Education and Experience:

Bachelor's degree is preferred but not required

At least 3 to 5 years of experience managing security or related industry operations Travel Requirements:

Travel up to 25%, may include overnight trips Prosegur is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants. License # 13022

#SERTN

Education Requirements

High School Diploma/GED Equivalent Additional Information / Benefits

Paid Holidays

401K/403b Plan

Dental Insurance

Paid Vacation

Paid Sick Days

Vision Insurance

Medical Insurance