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ACCOUNT DIRECTOR

Company:
Rebellion Group
Location:
Cheshire, CT, 06410
Posted:
September 02, 2025
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Description:

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Job Description

Manage, connect and communicate. Account Directors at Rebel ambitiously manage accounts from go to whoa. They are the primary contact and liaison between Rebel and our clients. Account Directors efficiently coordinate and direct agency efforts that contribute to strong client relationships and excellent work product. They think strategically, treat client goals as their own and look forward to each clients success. Their days are spent building relationships and looking for ways to advance their clients businesses to meet and exceed goals. Account Directors also may be responsible for managing a team of Account Executives and Coordinators. This includes oversight of accounts they do not directly manage, coaching and mentoring, and ultimate responsibility for maintaining and growing important client/agency relationships.

Job Description

ACCOUNT DIRECTOR

Job Description

Manage, connect and communicate. Account Directors at Rebel ambitiously manage accounts from go to whoa. They are the primary contact and liaison between Rebel and our clients. Account Directors efficiently coordinate and direct agency efforts that contribute to strong client relationships and excellent work product. They think strategically, treat client goals as their own and look forward to each clients success. Their days are spent building relationships and looking for ways to advance their clients businesses to meet and exceed goals. Account Directors also may be responsible for managing a team of Account Executives and Coordinators. This includes oversight of accounts they do not directly manage, coaching and mentoring, and ultimate responsibility for maintaining and growing important client/agency relationships.

What Youll Do

Job responsibilities will include, but are not limited to, the following:

Maintain client relationships through timely, consistent and clear communications regarding status of project

Manage direct reports including entry-level Account Coordinators and seasoned Account Executives - coach and mentor as well as oversee their day-to-day work

Shepherd client work through to successful completion - on time and within budget

Coordinate, prepare agendas for, participate in and document meetings with clients and internal Rebel teams

Ensure deliverables and billings are consistent with contract and client expectations

Analyze data to report metrics to clients where necessary

Think proactively, strategically and thoughtfully on clients behalf

Remain up-to-date with client industry trends, agency expectations and service offerings and digital marketing developments

Job Requirements

7+ years of experience in either managing or executing the following types of digital marketing initiatives: content marketing, social media campaigns, SEO, paid search and paid media campaigns, website builds, video production, web design and email marketing

2+ years of personnel management experience

Experience developing and managing project timelines

Highly-organized, detail-oriented

Team player - ability to work effectively with all departments/disciplines in the agency

Able to communicate clearly, effectively and professionally in person, over the phone and in writing both with clients and internal teams

Ability to multitask and effectively prioritize workload

Ability to think and plan ahead (anticipate client needs before they arise and act)

Excellent listening skills

Ability to distill information quickly and translate into useful information for team members

Ability to apply client feedback to projects to ensure we are meeting expectations and apply learnings from one project to future projects

Exceptional professional communication skills (written and verbal). Polished presenter to both internal and clients & able to design and facilitate brainstorms, discussions and client workshops

Demonstrated ability to take initiative and think strategically on behalf of clients

Strong experience with MS Office products, including Excel and/or Smartsheets

Prior marketing agency experience is preferred

Experience with Google Analytics and Google Data Studio preferred

Experience with project management software preferred

Rebel offers a semi-hybrid work schedule, requiring at least 4 days per week in the Cheshire office, with one of those days being Wednesday

Some occasional car travel may be required to visit clients in NY, NJ, and MA (typically no more than 2x/month) and flight travel may also be required (typically only 1-2 days/quarter)

EQUAL OPPORTUNITY EMPLOYER

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Contract

Job function

Job function

Sales and Business Development

Industries

Advertising Services

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