Surveillance Officer, Southland Casino

Delaware North Gaming Surveillance Officer

We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including: weekly pay, employee assistance program, training and development opportunities, employee discounts, and flexible work schedules. Eligible team members may also receive health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What you will do:

Monitor all areas of the property, including gaming and cage activity, food and beverage activity, and security of the facility

Observe and report procedural violations and illegal activity

Provide written reports and log entries on any observed violations and illegal activity in a timely manner

Ensure that all cameras and computer systems are operational at all times and that all state racing and gaming regulations and policies are followed

Comply with confidentiality regulations regarding all surveillance information including camera coverage, investigations, and proprietary material

More about you:

Minimum of 1 year experience in casino surveillance as an agent or operator in the monitor room; prior casino gaming, loss prevention, or law enforcement experience preferred

Understanding of all table games and ability to utilize multiple programs to research and investigate table games, slot system, F&B transaction data, license plate recognition, guest ID, and surveillance system analytics.

Ability to obtain and maintain required gaming licenses

Computer skills including e-mail, word processing, spreadsheets, routine database activity, and record keeping

No high school diploma or GED required

Physical requirements:

Ability to listen and speak to communicate via two-way radio system

Ability to sit for long periods of time

Shift details:

Evening shift

Weekends

8 hour shift

Overtime as needed

Overnight

Holidays

Who we are:

Southland Casino Hotel, owned and operated by Delaware North, features more than 2200 slot machines, live blackjack, craps, and roulette tables, simulcast wagering, and sportsbook. Our new hotel features 300 luxurious rooms and suites. Southland is located in West Memphis, Arkansas, only a short drive from downtown Memphis, Tennessee. Our business is all about people, and that includes you. At Delaware North, you're not just part of a team you're part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can't love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality come grow with us! Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.