General Manager

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Its the dream job you never have to wake up from. At SONIC, youll whistle while you work, gaining a sense of accomplishment along the way. Youll interact with fantastic people, earn great pay, sport a cool uniform.

As a SONIC Drive-In restaurant General Manager, you are indeed a generalleading your troops in a never-ending campaign to give America an infinitely more delicious food service experience. You will be involved in training and supporting drive-in restaurant employees, ensuring that food is delivered in a clean, safe and efficient manner and our customers have an excellent experience.

Essential General Manager Restaurant Job Duties Are Listed Below

Manages, trains, monitors and coaches Crew/ Team members, Carhops and Skating Carhops

Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards

Adheres to and monitors employee compliance of the drive-in employee handbook, policies and practices

Performs restaurant opening and/or closing duties

Prepares employee work schedules; monitors and makes appropriate adjustments to restaurant staffing levels

Monitors and maintains restaurant inventory levels. Places orders for food, paper and other supplies within cost control procedures

Completes and maintains all drive-in restaurant employment related records and payroll records

Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times.

Immediately and respectfully resolves guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints

Interview and hire restaurant crew and management team members to achieve proper staffing levels

Prepare all necessary operational reports. Develop appropriate action plans to resolve unfavorable financial and/or sales trends

Develop and implement a marketing plan

Additional General Manager Requirements

High school diploma or equivalent required. Advanced studies in business, restaurant management or related fields are preferred

Minimum of two (2) years of restaurant management experience (QSR preferred), experience running shifts without supervision

Required to work a minimum 5 day workweek with 4 closing shifts (or 4 day workweek guaranteed) including irregular hours, nights, weekends and holidays

Knowledge of recruiting, interviewing and selection practices

Knowledge of federal and state labor laws as well as local health and sanitation laws and regulations

Leadership and supervisory practices and skills; effective verbal and written communication skills

Basic accounting and computer skills

Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems

Problem solving, decision-making and conflict-resolution skills

Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Sure, classic cars and vintage threads may be things of the past, but the Sonic Drive-In experience will always be groovy, right on, awesome, wicked, fab, the bees knees, cruisin . . you get the picture! Its downright sensational!

SONIC and its independent franchise owners are Equal Opportunity Employers.

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management and Manufacturing

Industries

Restaurants

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