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General Manager

Company:
BROAD RIVER RETAIL
Location:
Spokane, WA
Posted:
September 02, 2025
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Description:

2 days ago Be among the first 25 applicants

This range is provided by Broad River Retail. Your actual pay will be based on your skills and experience talk with your recruiter to learn more.

Base pay range

$80,000.00/yr - $120,000.00/yr

Additional compensation types

Annual Bonus

General Manager

CULTURE SNAPSHOT

Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of Furnishing Lifes Best Memories. At Broad River, we call all our employees Memory Makers. We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.

We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest-growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.

AT A GLANCE

The General Manager reports directly to the Multi-Unit leader for their area and is part of the Retail Performance. We're seeking a hands-on Retail Sales Leader to drive results, lead a team of 10+ consultants, and uphold high standards in sales performance, customer experience, and showroom operations. This role involves coaching, hiring, and executing key sales strategies while ensuring consistency in processes and exceeding customer expectations. Ideal candidates are energetic, accountable, and passionate about retail leadership.

DAY IN THE LIFE AS THIS MEMORY MAKER

Champions our Mission, Values, and Customer Beliefs

Leads all sales activities and initiatives

Oversees the consistent implementation of processes and policy standards across stores

Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants

Recruiting, hiring, and retaining top talent

Be a hands-on, energetic sales leader with a passion for retail

Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team

Organize multiple competing priorities while meeting deadlines

Maintain the highest standards of personal and professional conduct

Maximize your own potential through continual self-improvement and accountability

Focus on our customers needs and strive to exceed their expectations

Recognize others values and work together in a respectful manner

Seek efficiency through improving processes and technology

Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest

Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging

Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities

WORKPLACE ENVIRONMENT

While performing the duties of this job the employee is:

This is an in-store position that is primarily performed on the sales floor and customer facing.

Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required.

Candidates must be able to perform the essential physical requirements to accommodate the functions of this job.

In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.

MEMORY MAKER PERKS & BENEFITS

Salary is based on numerous factors, including experience, knowledge and skill.

Performance based bonus potential.

Medical, dental, vision, and life insurance options

Paid time off and 401K matching contribution

Employee discount (40%) at BRR locations

Internal Opportunities for career growth and advancement

OUR COMMITMENT TO YOU

Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if youre parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.

WHAT YOULL NEED TO SUCCEED

Minimum 5 years of experience in furniture sales management, including store-level general management

Proven success in high-volume, fast-paced, commission-based retail environments

Strong leadership background with experience managing teams of 10+ associates

Excellent interpersonal, communication, and presentation skills

High level of professionalism and discretion when handling confidential information

Strong problem-solving, analytical, and time-management abilities

Self-motivated, quick learner able to manage multiple tasks independently

Proficient with technology, including iPads, tablets, and basic math skills

Willingness to work a flexible 40+ hour schedule, including nights and weekends

Seniority level

Seniority level

Mid-Senior level

Employment type

Employment type

Full-time

Job function

Job function

Management

Industries

Retail

Referrals increase your chances of interviewing at Broad River Retail by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Paid maternity leave

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