Hotel Front Desk Agent - Part Time

Job Description

$16.50 - $17 hourlyResponsibilities:

Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information

Connect with the housekeeping department to ensure guest accommodations are ready

Handle customer complaints as necessary

Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests

Perform regular bookkeeping duties: make sure hotel guest information is current and correct Qualifications:

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

Comfortable taking telephone calls and mitigating stressful situations

High school diploma, GED, or equivalent

Has previous experience or working knowledge of Microsoft Office and reservation management systemsAbout Company

At the DoubleTree, it's our unique CARE culture that inspires us to create and deliver exceptional experiences for our guests, Team Members, and the communities in which we live and work.

Our hotel is near I-25, five minutes from the Broadmoor World Arena, and it's under five miles from downtown Colorado Springs, Fort Carson, and the Cheyenne Mountain Zoo. Garden of the Gods is only a 20-minute drive away.

Competitive Wages, Sick Leave, 401(k), and Hilton Employee Discounts.

The DoubleTree Colorado Springs is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, pregnancy, marital status, sexual orientation, age, national origin, veteran or military status, disability, genetic information, or any other characteristic prohibited by federal, state, and/or local laws.

Part-time