Web Check In Administrator (2nd Shift)

Provide clear concise administrative support for Final Mile locations throughout their network. Complete and validate delivery stop details via data entry within the appropriate software databases accurately and in a timely manner.

Essential Job Functions

Review delivery/field paperwork to ensure scope of work is completed

Validate and reconcile order data

Accurate data entry of delivery paperwork into appropriate databases

Process daily working order, respond to Logistics Coordinator as needed

Assist with back of truck check-in

Answer inbound phone calls from customers and delivery teams

Validate badges and uniforms are compliant

Interact with delivery teams to ensure accurate information is being processed

Strong customer service skills, must be able to handle escalated issues

75% of time spent in office; 25% of time spent in warehouse checking in delivery teams

Identify opportunities for improvement and efficiency gains

Excellent attention to detail required

Professional, polite phone skills

Act in a professional and an appropriate manner

Dependable, organized, ability to multitask

Schedule flexibility; ability to expand hours during events

Any other duties and responsibilities as assigned. Minimum Qualifications

High School diploma or equivalent, post high school education a plus

Prior customer service experience preferred

Excellent data entry skills required, must have a strong attention to detail

Strong written and verbal communication skills

Knowledge of Microsoft Office skills

Ability to multitask, must be detail oriented and be able to work in a fast-paced office environment

Skills/Competencies: customer service, keyboard skills, accuracy a must, quality focus, organizational skills, time management, problem solving, documentation skills, listening, phone skills, resolving conflict, analyzing data, ability to multitask Pay Rate: $18.50/hour

This is an estimated rate based on the circumstances at the time of posting, however it may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand.

Benefits We offer a comprehensive benefits plan including:

Medical

Dental

Vision

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Life & AD&D Insurance

Disability

Paid Time Off

Paid Holidays BEWARE OF FRAUD!

Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind:

Hub Group will never solicit money or credit card information in connection with a Hub Group job application.

Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail.

Hub Group job postings are posted on our career site

About Us

Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $5 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit