Warehouse Operations Manager

Warehouse Operations Manager (Nights)

Location: Stoke -On-Trent

Hours: Monday to Friday (20:30PM-06:00AM)

Salary: Up to £50,000 per annum

The role:

My client is seeking a professional to oversee all aspects of warehouse operations, ensuring processes are carried out in a timely, accurate, and efficient manner. The role focuses on driving continuous improvements across warehousing functions to enhance overall efficiency, streamline operations, and contribute to increased profitability.

Responsibilities:

Ensure all warehouse operations comply with company policies, procedures, and industry standards

Work closely with Operations and Transport teams to meet delivery schedules and customer requirements

Oversee the safe and efficient loading and unloading of Pallet Force vehicles

Maintain strong relationships with customers regarding storage solutions and service provision

Coordinate inbound container storage and outbound shipment processes

Manage pick-and-pack operations, ensuring accuracy and timeliness

Enforce Health & Safety standards across the site, including with visitors and contractors

Complete all required documentation accurately and within set deadlines

Supervise yard activities, ensuring cleanliness, organisation, and smooth traffic flow

Monitor and document daily forklift inspections

Take responsibility for site security at all times

Allocate staff effectively to reduce delays and optimise workflow

Record and report any damages to cargo or company property promptly

Support the ongoing training and development of warehouse staff

Ensure systems and records are updated promptly and correctly

Work in line with ISO standards and contribute to compliance

Manage and approve staff holiday requests while ensuring operational coverage

Oversee and coordinate staff shift patterns, including split shifts

Assist in creating and maintaining Standard Operating Procedures (SOPs)

Conduct weekly bay checks and provide updates on outstanding cargo

Guarantee that all pick-and-pack contracts are fulfilled on time and in full

Lead, motivate, and empower the warehouse team, ensuring clear communication and regular feedback

Encourage teamwork, continuous improvement, and cost efficiency

Ensure staff responsibilities are carried out effectively and in line with business objectives

Keep the General Manager updated on operational and staffing matters

Respond proactively to daily challenges and remain available for emergency situations

Key Requirements:

Proven experience leading teams within a warehouse, stores, or dispatch setting

Valid forklift licence/certification

Self-motivated with the ability to work independently

Strong interpersonal skills with the capability to liaise effectively with both colleagues and customers

Excellent organisational abilities and clear communication skills

Collaborative team member with a solid grasp of business objectives and priorities

Practical, hands-on approach to daily operations

Interested? Call Maria on or email

INDCOM