Clienture Admin role
remote work
Contract
Rate- $55/hr
• Directly engage with customers to understand requirements and provide technical solutions.
• Coordinate with internal and external stakeho ders to ensure smooth delivery of services.
Self-motivated and proactive in identifying areas for improvement and automation.
Track and report status of open items, ensuring timely resolution and communication.
Assist customers in resolving cloud infrastructure-related issues, providing expert-level support and guidance.
Required Skills and Qualifications:
10 + years of experience in IT infrastructure, with 3+ years in cloud Clienthitecture and operations leadership.
Proven experience managing cloud operations projects and delivering against defined SLAs.
Deep expertise in Clienture and AWS cloud platforms.
Strong hands-on experience with Terraform, ServiceNow, Dynatrace, and Flexera
Proficiency in DevSecOps, ITSM, and governance frameworks.
Excellent leadership, communication, and stakeholder management skills.
Familiarity with immutable infrastructure, auto-scaling, and release strategies.
Excellent communication and stakeholder management skills.
Abilitv to work in a cross-functional. agile environment.
Integrate Terraform with configuration management tools such as Ansible, Chef, or Puppet.
Monitor infrastructure health and performance using tools like Dynatrace, Prometheus, Grafana, or CloudWatch.
Troubleshoot and resolve infrastructure issues in real-time, ensuring high availability and reliability.
Participate in on-call rotations and provide support during critical incidents and deployments.
Maintain version control and change management using Git and related DevOps practices.
Write clean, efficient, and scalable code in Python, Go, or Shell scripting.
Ensure compliance with security and governance policies through automated guardrails and policies (e.g., Sentinel, OPA).
Document infrastructure Clienthitecture, workflows, and standard operating procedures.
Mentor junior engineers and contribute to knowledge-sharing sessions.
Work closely with stakeholders to gather requirements and translate them into technical solutions.
• Demonstrate excellent communication skills and the dolly to work errecuvely in a 24y / support
envonment
Strong Python scripting skills to support automation and integration tasks
Directly engage with customers to understand requirements and provide technical solutions.
Define and test RTO/RPO objectives and ensure DR readiness across environments
Integrate DR into infrastructure blueprints and operational workflows.
Apply and enforce security and compliance policies across cloud platforms
Leverage tools like ServiceNow, Dynatrace, Flexera, and Clienture Cost Management for governance
Monitor and optimize cloud spend, resource utilization, and license management
Lead a cross-functional cloud operations team with unified skills across compute, network storage, and DevSecOps
Collaborate with application, security, and infrastructure teams to support migrations anc
deployments
Act as the primary point of contact for cloud operations with business and technical
stakeholders.
• Design, develop, and maintain Infrastructure as Code (laC) using Terraform for multi-clouc environments.
. Altomate provisioning, connguraton, and decommissioning of cloud resources across AWS or
Clienture,
Collaborate with cross-functional teams to implement Cl/ CD pipelines using tools like Jenkins, GitLab Cl or GitHub Actions
Develop reusable Terratorm modules and enforce coding standaras across environments
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Key Responsibilities:
Lead the design, implementation, and governance of cloud infrastructure across Clienture and AWS.
Establish and maintain multi-account/multi-subscription Clienthitecture, landing zones, and security baselines.
Define and enforce cloud Clienthitecture standards, best practices, and reusable templates.
Own and lead the cloud operations project from initiation through steady-state BAU support.
Define and manage SLAs, KPis, and operational metrics for cloud services.
Coordinate with internal teams and external partners to ensure timely delivery of milestones.
Conduct governance reviews, risk assessments, and capacity planning.
Oversee day-to-day cloud operations, including incident management, change control, and problem resolution.
Ensure 24x7 availability and performance of cloud services through monitoring and alerting systems.
Maintain and evolve runbooks, SOPs, and operational documentation.
Lead root cause analysis (RCA) and implement preventive measures for recurring issues.
Drive infrastructure automation using Terraform and CI/CD pipelines.
Implement Al-based autonomous operations and self-healing capabilitie