Customer Support Specialist Danish
Description:
Customer Support Specialist Danish (Remote)
Location: Remote
Employment Type: Full-time
About the Company
The client supports some of the world's top organisations in delivering technology modernisation and enhanced customer experiences. Their teams work across multiple regions to ensure service excellence.
The Role
The Customer Support Specialist (Danish-speaking) will provide clear, confident support to customers in Danish. The position requires excellent communication skills and the ability to deliver professional service in a remote setup.
Key Responsibilities
Provide assistance in Danish via email, chat, and phone.
Resolve customer issues while maintaining professional and confident communication.
Maintain accurate case records in CRM systems.
Collaborate with colleagues internationally to support customer needs.
Recommend improvements to processes where relevant.
Requirements
Native/fluent proficiency in Danish, with strong verbal and written communication skills.
Proficient in English for internal use.
Prior customer service experience preferred.
Ability to work independently, reliably, and remotely.