Graduate Programme - Operational Quality Analyst

Graduate Programme - Operational Quality Analyst

Location: Tapah

At Sibelco, we advance life through materials.

For over 150 years, we’ve been a trusted leader in sourcing, transforming, and distributing specialty industrial minerals. Our work powers progress across industries as diverse as glass, ceramics, construction, coatings, polymers, and water purification. Beyond our materials, we’re proud of our commitment to sustainability, innovation, and empowering people from all walks of life to thrive and make a meaningful impact.

Are We the Perfect Match?

At Sibelco, we believe building a successful career is a two-way journey. We’re looking for individuals who share our values and vision, just as much as you’re seeking a company that aligns with your aspirations. Together, we can shape the future.

This assignment is designed to establish a robust and future-ready quality culture and system. Key responsibilities include:

Analyzing historical customer complaints to identify recurring issues and root causes

Reviewing and mapping current Quality Management Systems (QMS) to identify gaps and misalignments

Designing and implementing a TQM framework across internal and external stakeholders

Launching a cluster-wide quality incentive program to drive engagement and continuous improvement

Standardizing methodologies for root cause analysis, Management of Change (MoC), and new product specs

Implementing control charts, Cpk, and statistical KPIs to improve process performance and capability

Facilitating regular cluster leadership reviews of quality data and complaints

Introducing FMEA/FMECA for risk analysis and integrating best practices into the PG Quality Handbook

What You Bring to the Table

Degree in Quality, Industrial, Chemical, or Process Engineering, or a related discipline

Strong analytical and problem-solving skills

Leadership, communication, and project management skills

Familiarity with TQM, Six Sigma, QMS standards, or Lean tools is a plus

Passion for customer satisfaction, systems thinking, and process optimization

Fluent English required, additional languages are a plus

Driving license may be required, depending on cluster site

Openness to spending the second year in a different cluster for international/regional experience

Why Join Us?

Sibelco is more than a workplace—it’s a community that encourages growth, innovation, and collaboration. Here’s what you can look forward to when you join our team:

Meet Our People: Careers

Learn About Our Recruitment Process: Learn More

Discover Our Sustainability Goals: Sibelco priorities

We also welcome applications from all backgrounds and are committed to providing reasonable adjustments to support you through the selection process.

How to Apply

Follow us on LinkedIn, Instagram, Twitter/X and Facebook to learn more about life at Sibelco. Submit your application in the Apply option.

Please note: We do not require agency services as we have a dedicated Global Talent Acquisition Team.

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