Employee Relations Officer

JOB DETAILS: The Employee Relations Officer focuses on maintaining a healthy, productive, and lawful work environment.

They are often involved in sensitive and complex people issues.

Key Responsibilities: Advise managers and employees on company policies, employment laws, and collective bargaining agreements.

Manage and investigate employee grievances and complaints.

Guide and support managers through performance management, disciplinary actions, and termination processes.

Work to resolve workplace conflicts through mediation and facilitation.

Develop, implement, and update HR policies and procedures.

Promote a positive workplace culture and employee engagement initiatives.

Mitigate legal risk by ensuring company compliance with employment regulations.

May handle negotiations with labor unions.

Key Skills & Qualifications: Knowledge: Expert knowledge of employment law, industrial relations, and best practices in performance management.

Soft Skills: Exceptional interpersonal and communication skills, diplomacy, confidentiality, empathy, strong negotiation and mediation skills, and sound judgment.