Customer Service Representative

Connections Personnel is hiring for a temp hire Customer Service position for our client located in Berkeley Heights. Looking for a motivated individual to join a great company!

Requirements:

Prefer to have at least 2 years of customer service experience in an office, but willing to train the right candidate.

Must have excellent communication skills

Team Player

Experience with Business to Business

Ability to work independently

Answer phone calls from customers, vendors, sales persons, etc.

Heavy email communication with customers, sales reps and vendors.

Communicate with outside personnel for special needs or events

Order entry, follow up, and expediting.

Prepare quotes, offer product add-ons and upsell

Process returns to vendors

Product knowledge and training offered

Calculate customer and dealer prices

Track shipments

Basic investigative / deductive reasoning skills a plus

Attention to detail

Offer support to outside sales team

Resolve customer complaints

Marketing skills

Plan events

Direct to customer sales/marketing

Salary $20-22..00 a Hour

Schedule: 8:00am-430 pm

Benefits: Medical, Dental, PTO, 401k Life Insurance- Once Hired perm.