Restaurant FOH Supervisor

Job Description

Job Summary: Responsible for the daily operations of a restaurant to ensure smooth service, high-quality food, and exceptional guest experiences. This includes managing employee performance, coordinating front-of-house activities, and maintaining health and safety standards.

Responsibilities:

-Strategic supervision of all facets of daily restaurant operations, ensuring seamless coordination across departments and delivering exceptional guest experience.

-Provides proactive supervision and mentorship to team members, fostering a culture of accountability, teamwork, and continuous growth.

-Develops and implements efficient staff scheduling systems that optimize labor costs while maintaining peak performance and coverage.

- Resolves guest concerns with professionalism and empathy, transforming potential challenges into opportunities for brand loyalty.

- Champions rigorous quality assurance standards in food preparation, presentation, and service to uphold brand reputation.

- Monitors inventory levels and initiates cost-effective ordering strategies that minimize waste and meet operational demands.

-Holds active certification in CPR and basic first aid, maintaining readiness to respond swiftly to medical emergencies on-site.

- Trains staff on resource-conscious behaviors and best practices for waste prevention, fostering accountability across departments.

--Perform any other required duties as requested by the F & B Director to aid in better operation of the hotel and service to guests.

-Keep confidential the business functions of the company including, but not limited to, financial status, guest information, employee issues, etc.

Necessary Skills:

-Communicate effectively by writing, phone, and personal meeting situations.

-Able to work a flexible schedule.

-Be organized, be honest and work well with others.

-Have good cash handling skills.

-Have a good working knowledge of bookkeeping/accounting procedures.

Physical Requirements:

-Must have eyesight enabling vision both near and far.

-Must have finger dexterity to type, write, and work on a computer.

-Must speak in a clear, understandable voice, hear at a basic level, and understand English.

-Must be able to bend, stretch arms overhead and lift and/or carry up to 25 pounds.

-Must be able to stand on your feet for long periods of time.

Full-time