Hotel Front Desk Clerk

Job Description

$12 per hourResponsibilities:

Perform regular bookkeeping duties: make sure hotel guest information is current and correct

Give every guest a warm welcome, check them in, and check them out when they leave, ensuring you provide correct keys and room numbers

Work with the housekeeping staff to ensure rooms are ready for new guests

Handle customer complaints as necessary

Take incoming calls, online and in-person room bookings requests, and answer questions about guests’ needs involving room rates, available rooms, amenities, rewards programs, and special requestsQualifications:

1 year of experience in the hospitality industry as a hotel front desk agent, hotel receptionist, or guest service specialist preferred

Comfortable taking telephone calls and mitigating stressful situations

Excellent time management skills, organizational skills, customer service skills, and interpersonal skills

High school diploma, GED, or equivalentAbout Company

Our vision is to positively impact, and our mission is to raise the bar on what relationships, reputation, and returns mean in hospitality. We are passionate about owner results with proven systems, talent, and intentional culture to fuel optimal outcomes.

Full-time