Intake coordinator for Home Health Agency

Job Description

We are Home Health Advantage. A patient centered, home health agency looking for a full-Time Intake Coordinator for our rapidly growing organization.

We are searching for an ideal candidate with experience working in the home health care industry that is reliable, organized, a team player, and who has great attention to detail.

The Intake Coordinators are first contact for all of our patients/families, Physicians and Referring sources. Their role is to facilitate all functions at the point of a patient’s referral. The Intake Coordinator has direct contact with referring physicians, hospital liaisons and patient/families as it relates to Home Health benefits and services.

Requirements:

• At least one year of intake experience in the medical field.

• Customer interaction/customer service experience

• Strong knowledge of Microsoft Office along with strong data entry skills

• Excellent organizational, analytical, communication and customer service skills

• Ability to take initiative and problem solve

• Excellent attention to detail and follow-up skills

• Experience working to review insurance verification, initiate per-certifications, and enter insurance data correctly to ensure the billing process runs smoothly

• Working knowledge of Medicare, commercial, private pay providers and regulations that may impact the verification of insurance for the Agency

• Prior experience in a medical field such as a hospital or medical office.

• Home Health experience is a plus!

General Responsibilities:

• Receive, organize, and input patient data when referrals come in

• Electronic Medical Records experience a plus. Kinnser

• Resolve simple to moderately complex issues, corrects errors and refers complex issues to supervisor

• Maintain a tracking sheet of pending orders

Home Health Advantage is looking for someone with a positive attitude and a true team player. Our compensation package is above average and if interested, please send your resume along with contact information.

Full-time