Kia Service Advisor

Join our team at Kia of Myrtle Beach!

What we offer:

Free Health Insurance Option Available

401k Match Options Available

HSA company match contribution

Dental and Vision Insurance Available

Paid Vacations, Holiday Pay, PTO pay

Career advancement opportunities, promote from within

Discounts on products and services

Family owned and operated

Long term job security

Responsibilities

Ensure that customers receive prompt, courteous, and effective service

Provide support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled

Ensure the daily inventory of technicians' time is consistently sold to service customers

Answer technical questions about vehicle problems, warranties, services, and repairs

Maintain Customer Success Index at or above company standards

Assist in cash handling and payment processing of service repair orders

Reinforces company policies and adheres to company standards

Encourages compliance with applicable laws and regulations

Maintain good working relationship with factory(s) and foster positive employee relations

Qualifications

Positive Attitude

Strong record of positive customer satisfaction results

Organized and friendly personality

Demonstrated ability of strong communication skills and follow up

Time management skills

Professional, well-groomed personal appearance

Consistent record of service and sales success

Team oriented and self-motivated

Clean driving record and valid driver’s license