Customer Value and Solutions Manager - Near Patient Care

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections, where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

As the Customer Value and Solutions (CVS) Manager – Near Patient Care, you will lead a team of product managers to shape and execute business strategies that grow our NPC portfolio and improve access to diagnostics in Indonesia.

The Opportunity

You will play a central role in defining the commercial direction and marketing strategy of Roche’s Near Patient Care business—spanning blood glucose monitoring, hospital POCT, and retail diagnostics. In this role, you’ll bring together customer insight, digital capability, and healthcare partnerships to deliver solutions that make a difference.

Lead and empower the NPC marketing team to drive strategic planning, product launches, and commercial execution

Define and implement marketing strategies aligned with global and regional objectives, tailored for Indonesia’s healthcare landscape

Build strong relationships with KOLs and key stakeholders to shape disease area strategies and drive clinical adoption

Develop and oversee end-to-end marketing activities—from market analysis to campaign execution and ROI tracking

Lead product lifecycle management, including new launches using Roche’s Launch Powerhouse framework

Co-create pricing and channel strategies in collaboration with sales, supply chain, and distributor teams

Actively manage NPC presence in the e-catalog, ensuring compliant and timely updates to product listings and pricing

Collaborate across departments to ensure high-impact solutions, strong market presence, and excellent customer experience

Who You Are

You are a strategic, people-oriented leader who thrives in a dynamic, fast-moving environment. You are passionate about diagnostics and delivering value to both healthcare professionals and patients through innovation, collaboration, and bold thinking.

Minimum 3 years of experience in diagnostics, healthcare, or consumer health marketing

Strong background in product management, launch excellence, market research, and digital marketing

Proven leadership experience and ability to grow and mentor high-performing teams

Excellent business acumen with deep understanding of healthcare trends, diagnostics, and customer engagement

Familiarity with pricing, e-catalog listing, and commercial operations

Excellent communication in both Bahasa Indonesia and English

Willingness to travel and work flexibly, including occasional weekends

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.