Account Coordinator

Job Description

Account Coordinator

Location: Houston, TX 77058 (Corporate Office)

Compensation: $50–60k base + 10% bonus potential + profit sharing

Benefits: Comprehensive health insurance, 401(k) with company match, wellness program, and more

Overview:

Our client is seeking an Account Coordinator to join their Customer Service team. This role acts as a liaison between sales, customers, and internal departments to ensure smooth order processing, fulfillment, and customer satisfaction.

Key Responsibilities:

Serve as the primary contact for assigned customers, providing daily support and order updates

Process sales orders from quote through invoicing, ensuring accuracy and timely fulfillment

Manage customer inventory and generate reports as needed

Coordinate with logistics, warehouse, and production teams for scheduling and shipments

Create purchase orders, proposals, invoices, and credits

Assist with collections for overdue invoices when needed

Maintain ERP records (Microsoft Dynamics AX or similar) and ensure data accuracy

Participate in production scheduling meetings and support customer surveys/feedback

Qualifications:

2–3 years of customer service or order management experience, preferably in manufacturing or industrial environments

Proficiency with Microsoft Word and Excel; ERP system experience required

Strong attention to detail, organizational skills, and professionalism

High school diploma or GED required; bachelor’s degree preferred

Additional Details:

Occasional travel may be required

Full-time