Program Manager

Description of Work

Not sure you meet all listed requirements? Let our team take a look. Research shows that women and members of other under-represented groups tend to not apply to jobs when they think they may not meet every qualification. We are committed to creating a diverse and inclusive environment and strongly encourage you to apply.

THE STARTING SALARY FOR THIS POSITION IS LIMITED TO $45,926 - $50,289. Salary offers for the selected candidate are based on the candidate's education and experience related to the position, as well as our agency budget and equity.

The Criminal Justice Specialist/Investigator II (Program Manager) serves a key role in the planning, oversight, and execution of certification programs governed by the North Carolina Criminal Justice Education and Training Standards Commission. This position ensures compliance with Title 12, Chapter 9 of the North Carolina Administrative Code and supports the certification and regulatory requirements for law enforcement, correctional/probation/parole, juvenile justice, local confinement, and company/campus police personnel.

This position is responsible for overseeing daily operations of certification teams, managing workflow assignments, conducting application and criminal history reviews, and initiating investigations of potential rule violations. The position provides technical guidance to internal staff and external stakeholders, including law enforcement agency representatives, human resource officials, and government partners at the local, state, and federal levels.

This position will communicate program information to individuals that may or may not have knowledge of the program.

Some travel, including some overnight stays are required.

Selected candidate will undergo a background and records check.

Note to Current State Employees:

The salary grade for this position is NC12. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. Please detail ALL work history including non-state service experience. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY or MAY NOT result.

The State of North Carolina offers employer paid health insurance plus twelve paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits. You can view our benefits information at Employee Benefits.

Division Information:

The Criminal Justice Education and Training Division promotes the goal of competence and integrity in the criminal justice profession through employment and certification standards, professional training, and technical assistance. The Division accomplishes this goal through the provision of coordinated staffing support to the Criminal Justice Education and Training Standards Commission (G. S. 17C), in conjunction with the Sheriffs Education and Training Standards Commission (G. S. 17E), and the North Carolina Justice Academy (G. S. 17D). In addition, the Division works to promote coordination within the criminal justice system to minimize duplication and effective utilization of current resources.

Department Information:The North Carolina Department of Justice, led by the Attorney General of North Carolina, represents the state, state agencies, and elected officials, and defends the rights of the people of North Carolina. The Department handles all state criminal appeals cases and assists district attorneys with complex criminal cases at their request. Additionally, the Department of Justice includes the North Carolina State Crime Lab, the North Carolina Justice Academy, and the Sheriffs’ and Criminal Justice Education and Training Standards Divisions.

Knowledge, Skills and Abilities / Competencies

Management Preferences:

Proficiency in Criminal History Analysis and Investigative Research.

Expertise in Certification Application Processing and Workflow Oversight.

Skilled in Data Management and Reporting Systems (Acadis and Statistical Compilation).

Application of Regulatory Compliance in Certification Enforcement.

Proficient in Staff Training, Supervision, and Performance Evaluation Techniques.

Minimum Education and Experience Requirements

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See oshr.nc.gov/experience-guide for details.

Bachelor's degree from an appropriately accredited institution and two years of administrative and/or technical experience in criminal justice or law enforcement as it relates to the area of assignment, or an equivalent combination of education and experience.

Supplemental and Contact Information

Note the following: If multiple applications are submitted to an individual posting, only the most recent application received prior to the closing date will be accepted. Applications must be submitted by 5:00 PM on the closing date.

Resumes and cover letters: To receive credit for your work history and credentials, you must list the information on the online application form. This information is used to determine if you meet the requirements of the position, and if you are selected, it is used to determine a salary offer.

Using the terms "See Resume" or "See Attachment" will not be accepted, and your application will be rejected as incomplete. Cover letters are highly encouraged but not required.

Transcripts: Degrees must be received from appropriately accredited institutions. A copy of your transcripts indicating the degree received can be uploaded with your application. If a transcript has been requested, your application will be considered incomplete if you do not provide one. Using a photograph of your diploma is not acceptable.

Credit for foreign degrees will only be given if verification of degree certification is attached to your application. Transcripts for foreign degrees have to be evaluated by an organization like World Education Services to determine US equivalency.

Any licenses or certificates must be included in the appropriate section of the application form.

Applicants seeking Veteran's Preference must attach a copy of their DD-214 or discharge orders.

Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if you are a current member of the NC National Guard in good standing. If you are a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, you must attach either a DD256 or NGB 22.

Application status: To check the status of your application, please log in to your account. Upon the closing date, applications are "Under Review" and will be screened by Human Resources for the qualified applicants. The hiring process may take an average of 6 – 8 weeks. All applicants will be notified by email once a position is filled.

If you are having technical issues submitting your application, please call the NeoGov Help Line at . If there are any questions about this posting, other than your application status, please contact the NC DOJ Human Resources office.

The NC Department of Justice is an Equal Opportunity Employer. The NC Department of Justice uses Merit-Based Recruitment to select from among the most qualified applicants to fill positions subject to the State Human Resources Act.

CONTACT INFORMATION:NC Department of Justice

Human Resources