Sales Associate

We are accepting applications for the following position:

SALES ASSOCIATE

The Sales Associate ensures that customers are answered in a professional and courteous manner by demonstrating the ability to provide exceptional customer service.

RESPONSIBILITIES:

Greet every customer

Serve customers promptly and minimize delay and wait time

Handle inquiries and identify customer needs

Provide product information including price, location, and use of merchandise to customers

Record requests for merchandise, order products, and notify customers promptly

Operate the cash register and prepare customer receipts efficiently

Process credit and debit cards, checks, gift certificates, cash, and all other forms of payment in accordance with established policies

Balance the cash register at the end of each shift or as scheduled

Follow store policies for merchandise returns

Wrap, package, and/or bag merchandise appropriately

Work to prevent damage and theft of merchandise, and preserve materials in saleable condition

Record and update merchandise tracking lists

Maintain stock reports to ensure appropriate product levels

Complete miscellaneous inventory and sales reports as assigned

Answer telephone calls courteously and provide callers with information as requested

Stock shelves, counters, racks, and tables with merchandise

Organize and rearrange merchandise as necessary

Mark and tag merchandise with pricing, size, and product specifications

Assist with the presentation of window displays, promotional presentations, and sales programs as assigned

Clean shelves, counters, and tables

Return misplaced items to correct locations

Participate in book events, including talks, signing sessions and reading groups

Other key duties and special projects as assigned by Bookstore Manager or Assistant Bookstore Manager

KEY ACCOUNTABILITIES:

Ensure customers satisfaction through excellent customer service

Ensure accurate operations of the cash register

Ensure accurate entries of received products through the inventory maintenance program

Ensure that merchandise is stored, handled, and displayed in accordance with established company policies and procedures.

QUALIFICATIONS:

Minimum of a High School Diploma

Ability to work a variety of shifts, including days, late shifts, weekends, holidays

Excellent customer service skills

Ability to stand for extended time periods

Ability to exert up to 50lbs. occasionally and/or up to 10lbs. frequently

Frequent standing, bending, walking and lifting required.

Strong Organizational skills

Strong computer skills, with knowledge in MS Office.

Previous experience in organizing and hosting events preferred.

Satisfactory police record

Fluent in English

Salary: CI$8.00-CI$10.00 per hour

Benefits: In accordance with Cayman Islands Law

Employment Type: Full Time