Client Service Coordinator

Job Description

Client Service Coordinator

Pay: $22.00 per hour

Location: St. Petersburg, 33701

Hybrid - 3 days onsite, 2 days remote

Type: Contract to hire

Schedule: M-F, 8:00 AM to 5:00 PM EST

Job description:

Respond to and resolve Client Services inquiries and emails from internal departments and clients, ensuring timely follow-up and issue resolution.

Create, update, and distribute various reports (sales, errors, claims, etc.) to clients and internal teams.

Research, verify, and process service plan registration errors to ensure accurate records.

Format, update, and process sales files for specific clients, including researching and correcting sales errors.

Maintain dealer catalog files, input dealer setup data in AS400, and process dealer customer contract updates and inquiries in a timely manner.

Nice to have:

Bachelor's Degree

1-3 years of account support experience

Service contract or retail industry experience

AS400 systems

Required:

Must have (1) year of related account support experience

Must be MS Office proficient: Excel, PowerPoint, Word, Outlook

High school diploma or equivalent

Background check required

Education verification required

Hybrid remote