Salesforce Manager (Healthcare)

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Role: Salesforce Manager (Healthcare)

Location: Remote

Duration: 6+ Months

Required Skills: Salesforce, Healthcare, LWC, Apex, CRM

Job Description:

Lead the development and execution of CRM strategies to support internal and external Brand Growth campaigns including regular reporting that measures the performance of each strategy

Lead the development of a regular CRM reporting tool that analyzes the effectiveness of strategies and is easily shared with key stakeholders

Product Owner will oversee the continual grooming of the development backlog and business prioritization

Perform hands-on tasks by leveraging Salesforce out-of-the-box capabilities, 3rd party apps and custom development

Work with development teams to implement new products and features

Support development efforts and verify the final implementation of CRM applications

Work with Director and product development teams to implement new products or product features

Oversees the development and implementing Salesforce changes that address current and future business needs

Lead the development of training assets that improve capabilities in the area of project/engagement management, overall project delivery excellence

Lead a deep understanding of the constituent's journey and leverage data within Salesforce to develop actionable insights, create and execute CRM strategies that influence behavior and actively monitor results to drive deeper engagement, retention and loyalty

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