ERP/CRM Consultant

Job Description

We are looking for an experienced ERP/CRM Consultant to join our team on a long-term contract basis. This role is based in Brooklyn, New York, and focuses on providing technical expertise and functional support for Infor XA systems within a manufacturing environment. The consultant will work closely with cross-functional teams to optimize business processes, ensure system stability, and contribute to legacy system enhancements.

Responsibilities:

• Provide technical support and enhancements for Infor XA applications, including modules for sales, shipping, logistics, production, and quality.

• Collaborate with various teams to align business processes and translate operational needs into effective system solutions.

• Manage multiple XA instances, ensuring system stability and troubleshooting any issues that arise.

• Develop and maintain programs using RPG, CL, and DB2 to support critical business operations.

• Document system logic and processes to assist with future system migrations and transitions.

• Conduct inventory analysis and ensure data accuracy for routings, BOMs, and other master data.

• Support legacy system operations while preparing for migration activities, including data extraction and validation.

• Communicate effectively with stakeholders to address system gaps and provide solutions to improve performance.

• Assist with carrier integrations and logistics functionality within the Varsity Logistics module.• Minimum of 7 years of experience in Infor XA programming and functional support within a manufacturing setting.

• Proficiency in RPG, CL, and DB2 programming languages.

• Strong knowledge of XA modules related to sales, shipping, production, inventory, and quality.

• Familiarity with manufacturing workflows, including routings, material requests, and quality alerts.

• Experience with carrier integration and logistics systems, particularly Varsity Logistics.

• Ability to document system processes and logic for migration purposes.

• Excellent problem-solving skills and the ability to work independently while collaborating with diverse teams.

• Strong communication and documentation skills to effectively convey technical concepts to stakeholders.