Front Desk Representative

Job Description

Benefits:

401(k)

401(k) matching

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Goldfish Swim School in Mount Laurel is looking for experienced front desk/customer service associates. Evenings and weekend morning shifts available. Weekends are not required.

Available Shift Hours:

Monday, Tuesday, Wednesday, Thursday evenings: 3:30pm-7:45pm

Tuesday, Wednesday, Thursday, Friday mornings: 8:30am-12:15pm

Saturday & Sunday mornings: 8:30am-1:15pm

**Additional hours available for the right candidate**

STARTING EXPERIENCED RECEPTIONIST POSITIONS START AT $18/hr + Bonus Opportunities.

Requirements:

Previous front desk experience (1 year required)

Previous POS and scheduling experience (1 year required)

Previous sales and sales call experience (1 year required)

Previous administrative or receptionist experience (1 year preferred)

Must possess strong verbal and written communication skills

Ability to work with children

Front Desk employees MUST be a minimum of 18 years old by date of hire

Ability to effectively handle tasks simultaneously and excellent multi-tasking skills

Strong interpersonal skills and organizational skills

Knowledge of basic computer skills

Comfortable conducting marketing calls

Lifeguard/ CPR certification - we do all certification in house and it is not required to have before employmentDuties and Responsibilities:

Answers telephones, responds to inquiries, takes messages and screens and directs phone calls in a professional manner.

Resolves customer concerns/complaints using a professional approach.

Assists members with scheduling lessons and class changes

Greets and welcomes members as they come in the facility.

Assists members with purchases of merchandise and vending.

Maintains cleanliness of the front desk area, Snack Shack area, changing areas, restrooms and observation area.

Well versed in all year-round products, services offered, seasonal offers and special events

Checks voicemail and email correspondence and responds in a timely manner.

Makes collection calls to resolve open account problems.

Enforces safety rules and regulations to prevent accidents. Administers first aid when necessary.

Part-time