Sales Associate

Your Mission

You

are passionate, dynamic, flexible and reliable

like the luxury environment and understand luxury clients’ needs

are willing to build your network and build relationships with your clients

love to work in a team

are sensitive to craftsmanship and high-end products

Then here is the perfect opportunity for you to join our Team as Sales Associate at 60% for a 6-months fixed term contract starting in January 2026 within our Montblanc Boutique in Lugano.

The Sales Associate is responsible for:

The achievement of sales targets, monitoring individual/boutique sales goals and identifying opportunities to gain new clients and increase sales

Impeccable product know-how and ability to engage clients with appropriate products / collections

Exemplary Customer Service as well as the management of the ASS inventory

The handling of (VIP)-customers, the development of long-term client relationships and the conversion of prospect clients into buying clients

Providing all necessary information for the customer database as per the CRM standards and contributing to the quality of the database while reviewing, updating and cleaning the data

Correct visibility inside and outside the boutique

The Sales Associate also ensures:

Adhesion to Boutique security and loss prevention procedures

Regular inventory controls and random stock checks

Goods-in receipt and stocking and transfers of goods

Expertise in a selected product category; regular sharing of knowledge with team members

Your precious skills we are looking for:

5+ years experience in retail business environment or luxury brand business

Retail or hospitality background with an affinity for luxury

Passion for the Maison, its history and culture

Strong interpersonal and sales skills

Constant proactivity

Excellent selling skills

Exemplary team working spirit

Strong communication skills – vis-à-vis clients, Boutique team, HO Management, suppliers, partners

In-depth knowledge about the product portfolio

Solid competence with till systems (SAP,GK), Sales Force and Microsoft Office

Fluent in Italian, English and another language is an asset

Still wondering why you should join us?

Integrating, developing and supporting our People is essential to us

Potential future growth opportunities within Montblanc & the Richemont group

You will get to discover our brand-new boutique!

You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise

No day will be like another!

Your daily activities will be interesting, challenging and diverse