Customer Service Representative

Job Description

Come join our growing family!

We keep on growing because we only hire the best, and our customers love us for it. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only customer service representative they'll work with. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel.

What We Do

We are a team of home service experts who go the extra mile to ensure excellent customer service throughout your home's plumbing, air conditioning, and electrical repair journey.

The Big Task

You will promote customer satisfaction by providing 5-star customer service to each customer via phone. Hours: 10 AM-7 PM & 1 PM-10 PM during the Summer.

Key Sub Tasks

Go the extra mile to engage and build relationships with customers

Participate in training so that you grow and develop as a professional.

Maintain and update our customer database with complete and accurate information.

Educate on potential products or services

What We Offer:

Medical/ Dental/Vision

Company paid long term disability

401K with company match

Paid Time Off and Paid Holidays

A family. This is last on the list because it's most important. We care about our team and expect you to bring the same caring attitude when you join. We do a lot more than just work together. You'll come to love our company and you'll build life-long friendships with Peaden.

What you bring:

Proficiency in typing and computer software

Above par communication skills

Ability to work as part of a team and adapt to change as needed

Customer Service Rockstar

Peaden provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.

Any conditional offer will be subject to background check, MVR, and drug screen. DFWP

Full-time