Clinic Billing and Patient Account Manager
Description:
Job Description
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
Training & development
About Us
At Southern Missouri Community Health Center, were committed to delivering compassionate, high-quality care to our community. We believe that strong administrative leadership is essential to supporting our clinical teams and ensuring patients receive the care they deserve. If you're a detail-oriented, people-focused professional with a passion for healthcare operations, we want to hear from you.
Job Summary
Were seeking a dynamic Billing & Collections Supervisor to lead our billing, collections, and outreach teams. This working supervisor role is ideal for someone who thrives in a fast-paced environment, enjoys mentoring staff, and has a strong grasp of third-party payer systems and compliance standards.
Key Responsibilities
Supervision & Staff Development
Lead and coordinate billing, collections, and outreach staff
Recruit, train, and evaluate team members
Facilitate regular team meetings and promote a positive work cultureBilling & Collections Oversight
Maintain accounts receivable under 30 days
Approve patient account adjustments and oversee statement cycles
Conduct quarterly coding, denial, and slide auditsCompliance & Reporting
Ensure HIPAA and regulatory compliance
Provider Credentialing
Build and maintain reports for copays, account balances, bad debt, and more
Stay informed on healthcare trends and regulatory changesGeneral Duties
Provide excellent customer service to patients and clients
Assist in other clinic areas as needed
Attend management meetings and training sessionsMinimum Qualifications
Associates degree or equivalent experience (23 years in billing/coding)
Strong knowledge of third-party payer systems, coding, and insurance procedures
Excellent communication and computer skills (Windows-based environment)
Ability to manage staff performance and foster collaboration
Understanding of HIPAA and compliance regulations
Reliable transportation for occasional travel between clinics or training sessionsPreferred Qualifications
Some college coursework in healthcare or business
Two years of recent experience in medical/dental billing and coding
Prior supervisory experience
Familiarity with Medicare, Medicaid, and commercial insurance systemsPhysical & Work Environment
Ability to sit, stand, bend, and lift up to 25 lbs
Quiet office or hybrid environment with occasional travel
Reasonable accommodations available for qualified individualsReady to Apply?
Full-time
Hybrid remote