Customer Support Representative USA-Based Only Remote

Description:

Customer Support Representative USA-Based Only Remote

Job Type: Full-Time, Remote

Location: United States (Remote)

Compensation: $20–$25/hour

We are seeking dependable, customer-oriented professionals to join our team as Remote Customer Support Representatives. This is a fully remote opportunity for individuals who are organized, motivated, and passionate about helping others. If you're ready to grow your career from home, this could be the perfect fit.

Position Overview:

As a Customer Support Representative, you will be responsible for managing inbound and outbound communication with our customers via phone, email, and live chat. You’ll play a critical role in creating a positive customer experience while providing accurate and timely information.

Key Responsibilities:

Respond to customer inquiries with professionalism and empathy

Accurately document customer interactions and account updates

Troubleshoot product and service-related issues

Collaborate with team members virtually to resolve complex issues

Maintain customer satisfaction metrics and response time goals

Qualifications:

Must be legally authorized to work in the United States

High-speed internet and a quiet home workspace

Excellent communication skills, both written and verbal

Strong computer literacy and ability to learn software quickly

Previous experience in a remote customer service or call center role preferred

Why Join Us?

Competitive hourly pay

Paid virtual training and support

Flexible work schedules

Opportunities for internal growth and promotions