Epic Analyst (Information Technologist 3)

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

Epic Analyst

(Information Technologist 3)

Who we are:

At the Ohio Department of Mental Health and Addiction Services (OhioMHAS), we strive to exemplify The Heart of Hope for individuals and families affected by mental health and substance use disorders.

We proudly employ over 2,800 dedicated employees across our six inpatient behavioral health hospitals, Ohio Pharmacy Services, Ohio’s prison systems, and the central office located in the James A. Rhodes State Office Tower in Columbus, OH.

OhioMHAS Values:

Service-Oriented (Person Centered, Solution Oriented, Customer Service Focused)

Collaborative (Approachable, Reasonable, Transparent)

Value Driven

Innovative (Yes Before No)

Strong Sense of Urgency

Our team of highly qualified professionals advances a critical system of behavioral healthcare in Ohio that helps people be well, get well, and stay well. Join our collaborative, service-oriented environment, where you will be respected and valued.

Application Procedures

To be considered for this position, you must apply online through this posting website (careers.ohio.gov). We no longer accept paper applications. When completing your online Ohio Civil Service Application, be sure to clearly describe how you meet the minimum qualifications outlined on this job posting. We will not give credit for your qualifications, experience, education, and training in the job selection process if there is no evidence provided on your application. In addition, “see resume” is not a substitution for completing supplemental questions. Answers to the supplemental questions must be fully supported by the work experience/education sections of your application. You may check the status of your application by signing into your profile on this website (careers.ohio.gov). We will communicate with you through the email you provided in your profile and job application. Be sure to check your email regularly.

Background Check Notice

The final candidate selected for this position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant’s prior criminal convictions will be made before excluding an applicant from consideration.

If you require a reasonable accommodation for the application process, assessment &/or interview, please contact Andrew Seifert, EEO/ADA Administrator at or .

About Us:

OhioMHAS Information Services is the technology arm of the third largest cabinet level agency in the state of Ohio. We develop and support technology for several critical business solutions used by the agency as well as by county and local behavioral health care providers across the state.

What you’ll do at OhioMHAS:

The Epic Analyst – Professional Billing and Claims is responsible for designing, building, optimizing and supporting Epic’s Professional Billing (PB) and Claims modules. You will collaborate with key stakeholders in the revenue cycle, finance, and IT teams to ensure Epic solutions are effectively meeting the agency’s needs and regulatory requirements. Your expertise will directly support streamlined billing processes, accurate claim submission, and improved financial performance.

Key Responsibilities:

• Analyze existing billing and claims workflows and configure Epic PB and Claims modules to support end-to-end revenue cycle function.

• Design, build, test and implement new features, enhancements, and fixes within Epic PB and Claims applications.

• Provide daily system support and issue resolution related to charge capture, claim edits, remittance processing, and denials.

• Participate in Epic version upgrades, regression testing, and change control processes to ensure continued system reliability.

• Ensure all build and processes align with regulatory standards (HIPAA, CMS, etc.)

This is an hourly position covered by the OCSEA/AFSCME bargaining unit (union), with a pay range of 33 on the OCSEA Pay Range Schedule. Normal working hours are 8\:00am to 5\:00pm. This position is located within our Office of Information Services, headquartered at the James Rhodes State Office Tower, 30 East Broad Street, 33rd floor, Columbus, Ohio 43215.

Unless required by any applicable union contract and/or requirements of the Ohio Revised Code, the selected candidate will begin at Step 1 of the pay range schedule listed above, with an opportunity for pay increase after six months of satisfactory performance and then a yearly raise thereafter.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Position Qualifications

The following are the minimum qualifications for this position. For further consideration, applicants must clearly identify how qualifications are met within the education and/or experience sections of the application.

The ideal candidate, at minimum, must have the following:

Alternative 1:

Completion of undergraduate core program in computer science or information systems

And

12 combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) as specified by the agency position description & job posting.

Alternative 2:

36 mos. combined work experience in multiple areas of assigned responsibility (e.g., infrastructure, database administration, software development, business process analysis) including 12 mos. combined work experience as specified by the agency position description & job posting.

Or

equivalent of minimum class qualifications for employment noted above.

Additional preferred qualifications:

• Epic Professional Billing certification.

• Understanding of healthcare billing, coding, claims processing and reimbursement workflows.

• Knowledge of payer rules, denial management, and revenue cycle KPIs.

Primary Job Skill: Desktop Support

Technical Skills\: Information Technology

Professional Skills: Critical Thinking, Customer Focus

Required Educational Transcripts

Official transcripts are required for all post-secondary education, coursework, or degrees listed on the application. Applicants must submit an official transcript before receiving a formal employment offer. Failure to provide transcripts within five (5) business days of the request will result in disqualification from further consideration. Transcripts printed from the institution’s website will not be accepted. OhioMHAS reserves the right to evaluate the academic validity of the degree-granting institution.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.