Assistant Manager - Banking

Job Title: Assistant Manager - Banking

Job Level: Full-Time

Job Type: Contract (Renewable)

Location: Kingston, Jamaica (In-Person)

Core Functions:

Provide supervisory and operational support to the Branch Manager and overall leadership to banking team members to ensure smooth day-to-day operations.

Assist in the implementation and monitoring of banking strategies and financial goals, in line with the organization’s objectives.

Ensure adherence to regulatory compliance, internal controls, and established policies and procedures.

Oversee customer service delivery to maintain high standards of client satisfaction and service excellence.

Support the preparation and review of periodic reports on branch performance, loan portfolio, and risk management.

Provide training, guidance, and performance feedback to junior team members to promote development and effectiveness.

Education/Experience:

Bachelor’s Degree in Banking & Finance, Business Administration, Accounting, or a related field from a recognized tertiary institution.

A minimum of three (3) to five (5) years of progressive experience in the banking or financial services sector, with at least two (2) years in a supervisory or leadership role.

Specialized Skills, Techniques/Learned Disciplines:

Solid understanding of retail and commercial banking products, services, and operations.

Strong knowledge of financial regulations, compliance requirements, and risk management practices.

Ability to work independently, exercise sound judgment, and make data-driven decisions.

Proficient in banking software systems, Microsoft Excel, and other relevant business applications.

Strong leadership and team management skills with the ability to motivate and guide others.

Excellent communication and interpersonal skills to engage effectively with clients, regulators, and internal stakeholders.

High level of integrity, confidentiality, and professionalism.

Detail-oriented with strong time management and organizational skills.

Special Conditions Associated with the Job:

Normal office environment, with occasional travel to meet clients or attend offsite meetings

Required to meet multiple critical deadlines and manage competing priorities in a fast-paced environment.