Account Manager

Endries International, Inc., a leading distributor of fasteners and other class "c" commodities and provider of Vendor Managed Inventory (VMI) solutions for original equipment manufacturers (OEM's) worldwide, is seeking an Account Manager in Berlin, WI and surrounding areas.

If you're looking for a great mix between sales and servicing customers, this might be the role for you! Spend time behind the scenes reviewing pricing, documenting key events in our CRM system, and auditing inventory levels but also get out to the customer site to build relationships and deliver and restock product.

Responsibilities:

Provide world class customer service

Review appropriate reports and records to ensure bin management system is properly maintained

Identify, source and quote parts and process related customer orders

Review and maintain customer pricing

Build a strong working relationship with all customer contacts

Maintain at all times a positive mental attitude to customers and fellow associates

Audit inventory levels inside customer facilities

Occasionally replenish inventory in customer's facility

Document key events and notes in Endries' CRM system

Provide technical part information to customer utilizing internal company engineering and quality support resources

Deliver parts as needed

Identify and actively pursue opportunities for continued revenue growth with existing customers

Service the customer's VMI (Vendor Managed Inventory) program

Maintain VMI bin schematics

Improve customer relations by being pro-active and consistently involved in meeting the customer's requirements

Grow the business portfolio on product mix with the customer Qualifications:

A successful associate will be goal oriented, self-motivated and able to meet deadlines while building and maintaining strong customer relationships

Customer Service experience

Good analytic and organizational abilities required

Attentive to detail

Quick learner

Self-motivated with a strong desire to succeed

Excellent interpersonal and communication skills, both written and verbal

Problem solving and decision making skills

Technical and mechanical inclination a plus

Occasionally lift 20-40 pounds, at times up to 50 pounds

Proficiency in Microsoft Office products with an emphasis in Outlook and Excel

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.