Phlebotomist Patient Services Representative

Job Description

Primary Job Title:

Phlebotomist Patient Services Representative II

Alternate/Related Job Titles:

Patient Services Specialist

Phlebotomy Technician II

Clinical Lab Assistant

Medical Office Phlebotomist

Diagnostic Services Representative

Location:

River Falls, WI

Onsite Flexibility:

Onsite

Contract Details:

Position Type: Contract

Contract Duration: 3 months

Start: August 27, 2025

End: November 28, 2025

Shift/Hours: Mon–Fri, 7:45am–4:15pm CST

Job Summary:

As a Phlebotomist Patient Services Representative II, you will be the trusted face of a national leader in diagnostic information services. You’ll draw high-quality blood samples, prepare them for lab testing, and ensure a positive patient experience by creating an atmosphere of confidence, safety, and professionalism. This role requires strong phlebotomy skills, excellent communication, and adaptability to work across clinical sites as needed.

Key Responsibilities:

Perform clinical and forensic specimen collection with accuracy and adherence to established standards

Verify patient ID and ensure specimens are labeled in the patient’s presence

Maintain accurate records and documentation for compliance

Provide excellent patient-facing service in hospital and patient service center environments

Safely manage specimen processing and follow all safety protocols

Support multiple locations with travel flexibility and short-notice assignments

Promote professionalism, confidentiality, and exceptional customer service

Required Experience:

Minimum 3 years of phlebotomy experience (including pediatric, geriatric, and capillary collections)

Minimum 2 years’ experience in a patient service center or clinical lab setting

High school diploma or equivalent

CPR certification required for hospital sites

Reliable transportation and valid driver’s license

Nice-to-Have Experience:

Customer service background in retail or healthcare

Prior hospital credentialing experience

Familiarity with electronic patient data systems

Required Skills:

Advanced phlebotomy techniques (pediatric + geriatric)

Ability to work independently in fast-paced settings

Excellent documentation and accuracy skills

Preferred Skills:

Flexibility to work weekends, holidays, and overtime

Strong time management and multitasking ability

Knowledge of medical safety standards and compliance

Additional Skills:

Keyboard/data entry proficiency

Superior customer focus and communication

Adherence to safety, dress code, and compliance policies

Benefits:

Medical, Vision, and Dental Insurance Plans

401k Retirement Fund

About the Client:

Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders.

About GTT:

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity!

Job Number: 25-25453

#gttqst #gttjobsCompany Description

Global Technical Talent is a subsidiary of Chenega Corporation with over 1.3 billion US$ in revenue and 5800 US employees. We provide Total Talent Solutions, Global staffing, SOW, RPO, Direct Sourcing, and Global Payroll with physical offices in US, Canada, and India. GTT Digital headquartered in Toronto specializes in providing high-tech digital and banking talent to some of the nation’s largest financial institutions. As a leader in the staffing industry for over 22 years, we have become one of the largest staffing firms in the New England region, working with Fortune 500 clients and cutting-edge, technology-driven recruiting infrastructure.

We are a Native American-owned, economically disadvantaged corporation that highly values diverse and inclusive workplaces. Our clients and partners are among the most successful and innovative organizations in the world. Our top clients are Fortune 500 banking, insurance, and financial services firms, some of the nation’s largest life sciences, biotech, utility, and retail companies, and prestigious educational institutions in the Ivy League tier.

There is always a new opportunity for success when you look through all of the open job opportunities on our website’s career page. Just click on this link:

Awards

SIA’s Fastest Growing Staffing Firm: 2023 and 2015

SIA’s Best Staffing Firm to Work for: 2019 -2023

Inc 5000 Fastest Growing Private Company: 2023, 2022, 2016, 2015

Randstad Preferred Supplier: 2020 - 2023

TechServe Alliance Excellence Award. 2019

NH Business Magazines Fast 5 fastest growing companies

Ernst & Young Entrepreneur of the Year Finalist: 2015

Full-time