Manager, Incentives Management Team 1 (LIMD)

[What the role is]Levy and Incentives Management Division (LIMD) is part of SSG’s Incentives Management and Enforcement Group (IMEG) which contributes to pan-organisational efforts of building an effective, responsive and inclusive CET eco-system through effective grant management, Skills Development Levy (SDL) collection, and enforcement against fraud and abuse. LIMD drives effective SDL collection and grant management to contribute towards the development of a responsive and high-quality CET ecosystem.

[What you will be working on]

Reporting to the Team Leader, the successful candidate will be part of a team which manages and administers grants and be responsible for reviewing and developing business processes to support various incentives programmes, augment operational efficiency and improve service delivery in grants administration.

Responsibilities and Competencies:

Process Design and Implementation

Design, develop and implement effective operational processes for grant administration.

Implement business process re-engineering and digitisation initiatives

Coordinate with business technology to implement system enhancements and support system development projects

Review workflows, develop SOPs and guidelines in alignment with funding policy implementation plans

Build and continuously strengthen processes and operational policies to achieve high service standards

Stakeholder Engagement and Management

Engage with training providers and other stakeholders to support and address queries on verification of grants to ensure smooth operation in grant administration, while ensuring compliance to grant governance framework

Assist in the management of the outsourced service partner

Support periodic audits by internal and external auditors

Data Management and Analysis

Work on large datasets to perform data extraction, collation, tracking and analyses

Draw insights from data analyses to facilitate funding administration, risk management and process re-design

Collate data and statistics and prepare information for reporting

[What we are looking for]

Possess the required competencies to execute the job duties proficiently

Up to 5 years of relevant work experience in grants, operations or project management

Good analytical and problem-solving skills

Self-starter who works well independently within team and across teams

Detailed focused with strategic thinking capabilities

Good interpersonal relationship skills and adaptability to a fast-paced work environment.

Good verbal and written communication skills, including stakeholder management and presentation skills.

Proficient in word processing, spreadsheet (Excel), and presentation applications.

Knowledge of grant administration and knowledge of SkillsFuture Grants and Continuous Education Training (CET) and industry experience are advantageous

Note: This is an individual contributor role.

Successful candidates will be offered a 2-year contract in the first instance and may be considered for an extension or be placed on a permanent tenure.

Candidates are encouraged to sign up for a Careers & Skills Passport (CSP) account and include your CSP public profile in your resume. Please check out for details on the CSP.

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