Office Receptionist - Intake Specialist

Job Description

About Us We are a well-established law firm seeking a professional and personable receptionist to serve as the first point of contact for clients and visitors. Our firm handles Personal Injury and Family Law matters. We pride ourselves on providing exceptional legal services while maintaining a welcoming and professional environment.

Position Summary: We are looking for a detail-oriented receptionist to manage our front desk operations and provide administrative support. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to handle multiple tasks in a fast-paced legal environment.

What We Offer

Competitive salary commensurate with experience

Health Insurance

Paid time off and holidays

Professional development opportunities

Supportive team environment

Schedule Monday through Friday, 9:00 AM to 5:00 PM, with the expectation that the receptionist will be at his/her desk at 9:00 AMCompensation:

$50,000 - $60,000 yearlyResponsibilities:

Greet clients, attorneys, and visitors in a professional and courteous manner

Answer and direct incoming phone calls using a multi-line phone system

Schedule appointments for consultations, and make sure court notices are added to the calendar

Maintain client confidentiality at all times

Handle incoming and outgoing mail and packages

Use practice management software, Slack for interoffice communication, and RingCentral phone system

Scanning and processing incoming mail

Process payments and maintain basic billing records

Coordinate conference room bookings and prepare meeting spaces

Provide general administrative support

Call new leads and follow up with existing leadsQualifications:

Previous receptionist or administrative experience, preferably in a legal setting

Proficient in Microsoft Office Suite (Word, Excel, Outlook)

Experience with legal practice management software is a plus

Excellent verbal and written communication skills

Strong organizational and multitasking abilities

Professional appearance and demeanor

Ability to maintain strict confidentiality

Reliable and punctual with strong attention to detailAbout Company

We are a fast-paced, client-focused personal injury and family law firm dedicated to providing compassionate, top-tier legal representation to those who have been injured. We handle complex catastrophic injury cases in multiple states. Our team is passionate about making a difference in clients’ lives, and we are seeking self-starters who are quick to learn and thrive in a collaborative environment.

Full-time