Industrial Quality Assurance Specialist

Job Description

ABOUT ITC MANUFACTURING:

Our Why: Pride in Every Weld. Our purpose is simple - to build trust with relentless quality and to empower every person by turning hard work into lasting opportunity.

Our Mission: We engineer and manufacture precision wire mesh solutions that meet the highest standards of quality, safety, and performance. By aligning our expertise with each customer’s specific needs, we build trust through consistent delivery, proven durability, and pride in every weld.

Our Core Values:

Craftsmanship – We take pride in precision and quality - every mesh we make reflects our skill and standards.

Care – We value people and processes, protecting safety, promoting sustainability, and creating satisfaction at every step.

Trust – We build lasting relationships through consistent quality, transparency, and reliability.

Accountable – We own our work, honor our commitments, and deliver results you can count on.

Empower – We grow together, investing in people and partners to innovate, improve, and lead with confidence.

Our Perks & Benefits:

Competitive pay

Comprehensive medical, dental, and vision insurance plans

100% employer paid medical option available

Short- and long-term disability insurance

Life and AD&D insurance

11 paid company holidays

Paid vacation time

Paid sick leave

401(k) retirement plan with an employer match of up to 4%

$5,000 undergraduate & $15,000 graduate annual tuition reimbursement

In-house career growth development programs

SUMMARY

Supports production areas with quality issues and questions. Participates in external audits and leads supplier and internal plant audits. Maintains documentation on audit findings and is responsible for following up on corrective action plans and areas of non-conformance. Oversees the process for raw material and finished product specification updates and approvals.

PRIMARY RESPONSIBILITIES

Position requires time to be spent on the production floor and office - 50%/50% floor/office time balance.

Creating and updating documentation – Work instructions, SOP’s, process flows, etc.

Manage the disposition and documentation of non-conforming material, opening CAPAs when necessary.

Create and implement inspection and test methods.

Perform first article inspections at the setup of every new job.

Perform routine quality audits on current jobs.

Perform routine process audits as needed

Review production paperwork for accuracy and completeness.

Document, investigate, and follow-up on CAPAs as required in order to close out any non-conformance issues.

Implement and conduct associate training on quality documents, processes, or standards.

Daily tracking and disposition of scrap.

Daily weld shear testing.

Daily paint adhesion/thickness tests performed.

Sorting in process or finished goods inventories as required.

Dispositioning suspect/non-conforming product with non-conformance tags attached.

Data entry and/or management of QMS software tasks and records.

Perform quarterly calibration of measuring equipment used throughout production.

Support any other requested production or quality activity as needed.

KNOWLEDGE AND SKILL REQUIREMENTS

High school diploma or equivalent

Strong leadership and conflict management skills

Quality inspection, auditing and testing experience

QMS software experience in an ISO 9001 environment

Product or industry-specific experience

Analytical reasoning and problem-solving skills

Data collection and analysis – experience with MiniTab or other analytical software is a plus

Knowledge of tools, concepts, and methodologies of QA – 5 Whys, 8D’s, 5P’s, mind mapping, etc.

Competent in blueprint / drawing reading

Proficient using micrometer, calipers, tape measure, torque wrench, height gauge.

Strong computer skills including Microsoft Office: Word, Excel, PowerPoint

Strong math skills

Attention to detail

Excellent communication skills - verbal and written

Able to lift up to 60 pounds, bend, and work on your feet in a production environment.

Comfortable working around large, automated machinery and computer-controlled systems.

Self-driven, detail-oriented, and capable of working both independently and within a team.

Customer focused.

Full-time