Director of Catering

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:Old-world elegance along the Caspian Sea. Straddling the Middle East, Europe and Asia, the enigmatic capital of Azerbaijan sits on the coast of the opal-blue waters of the Caspian Sea, with the Caucasus Mountains to the west. Our beaux-arts–style Hotel is perched along the waterfront in the heart of central Baku, with the medieval walls of the Inner City just steps away and a trio of flame-shaped, modern skyscrapers flickering nearby. It’s a contrast that perfectly sums up our evolving city: ancient, modern and a little daring, all at once. Join us for breakfast on the terrace at Zafferano, followed by a relaxing treatment in our sun-lit penthouse Spa, then come discover Baku with us.

About the Role

Four Seasons Hotel Baku is hiring for Director of Catering Sales and Conference Services position. We are seeking a dynamic individual who is a natural leader and one that champions our brand and culture as well as oversees all aspects of a profit and service driven Catering/Conference Services department.

What you will do

Maintain and monitor the accuracy and effectiveness of all written communication from catering and conference services managers and support staff for our external customers as well as internal team.

Actively prospect and solicit, develop and maintain catering accounts through personal sales calls, trade shows, and on-site entertainment. Supervise the execution of banquet events.

Finalize the requirements of Four Seasons internal events as well as personally booked catering events while maximizing revenue potential through upselling and ensuring effective communication both written (Group Resumes, BEOs, Daily Reports) and personal contact with all departments for the success of the event.

Ensure accuracy of Banquet Checks and provide bill review on completion of program or event.

Manage challenges and glitches that arise while groups are on property and finding solutions, keeping Commercial Director and Planning Committee fully informed on all unusual matters so that prompt corrective action can be taken where appropriate.

What you bring

The qualified candidate will possess a passion for flawless service and the highest level of integrity and work ethic.

Qualifications include:

A minimum of five years’ experience leading a team in a comparable role

Strong selling and negotiating skills

Strong verbal and written communication skills

Solid organization skills

Proficiency in the use of Microsoft Office (Excel, Word)

Strong interpersonal and team player skills

Strong leadership and management skills

Fluency in English and Russian.

Occasional travel is required for training, conferences and special events.

What we offer:

Competitive Salary, wages, and a comprehensive benefits package

Excellent Training and Development opportunities

Discounted Accommodation at other Four Seasons Hotels and Resorts

Complimentary Dry Cleaning for Employee Uniforms

Complimentary Employee Meals

Any other benefits and privileges as per the policy being established for employees at a similar level at Four Seasons Hotel Baku;

Schedule & Hours:

This is a Full-Time position. Candidates must be able to work Mornings, Nights, Weekends, and Holidays according to business mandates.

The management level for this position is:

Operations - Department Head

Work authorization is only for Azerbaijani citizens.

REQ10354384