Business Analyst - (Family Support)

All answers to the supplemental questions must be supported by the work experience/education provided on your civil service application. Attachments will not be considered as part of your application.

Selection devices such as a structured interview, proficiency instrument, and/or assessment may be required for this position. Applicants must demonstrate proficiency with a passing score of applicable selection device to be considered for this position. Regardless of a passing or failing score, all results will be maintained for 6 months. Applicant with a passing score will be retained and utilized for a 6-month period. Applicant with a failing score in the same position may not re-take the same selection device for a 6-month period.

Travel required, as needed. Must provide own transportation or in order to operate a state vehicle, you must have a valid driver’s license.

Join our team to support and enhance Ohio's child welfare information systems. Provide technical assistance, ensure compliance with federal and state requirements, and help improve data systems for child welfare programs.

Key Responsibilities:

Assist in developing and improving child welfare information systems (e.g., Ohio SACWIS, BIC, ROM, TEAM Ohio).

Stay updated on policy changes and provide technical support to development teams.

Interpret federal and state laws to ensure system compliance.

Review design documents and create test scenarios.

Conduct system tests and assist with data conversion.

Develop marketing materials, webinars, manuals, and user support documents.

Provide help desk support and training to system users (e.g., county agencies, juvenile courts).

Analyze data, create reports, and assist with federal reporting.

Identify and resolve system issues, and prepare corrective actions.

Develop and conduct training workshops and seminars.

Respond to inquiries from government officials and the public.

Represent the child welfare information systems at meetings and conferences.

Participate in policy development and revision.

Other Duties:

Attend staff meetings and trainings.

Compile activity and project status reports.

Operate a personal computer for various tasks.

Maintain logs, records, and files.

Pay Information

Unless required by legislation or union contract, starting salary will be step 1 of the salary range associated with this position. New hires advance to the next step in the range after 6 months and annually thereafter. Based on collective bargaining and legislative activity, there may be cost of living increases awarded annually. Additional longevity supplements begin after 5 years. The current wage progression for this position is in the table below.

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

78 Months

Pay Range

1199/13

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Step 8

Hourly

$34.96

$36.65

$38.49

$40.32

$42.29

$44.39

$46.55

$48.90

Annual

$72,717

$76,232

$80,059

$83,866

$87,963

$92,331

$96,824

$101,712

Background Check Information

The final candidate selected for the position will be required to undergo a criminal background check. Criminal convictions do not necessarily preclude an applicant from consideration for a position. An individual assessment of an applicant's prior criminal convictions will be made before excluding an applicant from consideration.

Status of posted positions

You can check the status of your application online be signing into your profile and clicking the “My Jobpage” tab to view completed submissions and submission details. If you have questions other than your applications status, please direct them to .

For State Automated Child Welfare System (SACWIS) positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying child protective services laws, policies & procedures mandated by Ohio Department of Job & Family Services & using SACWIS; 6 mos. trg. or 6 mos. exp. in operating personal computer & using Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package.

-Or for Support Enforcement Tracking System (SETS) positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying child support laws, policies & procedures & child support IV-D regulations mandated by Ohio Department of Job & Family Services & using SETS computer systems; 6 mos. trg. or 6 mos. exp. in operating personal computer & using office system software, that is Microsoft Word, Excel, Power Point, or like software package.

-Or for Child Care Information Data System (CCIDS) positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying child care laws, policies & procedures mandated by Ohio Department of Job & Family Services & using CCIDS computer systems; 6 mos. trg. or 6 mos. exp. in operating personal computer & using office system software, that is Microsoft Word, Excel, Power Point, or like software package.

-Or for Medicaid Information Technology Systems (MITS) positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of health services that included explaining & applying health services laws, policies & procedures mandated by the Ohio Department of Medicaid & using MITS &/or MMIS; 6 mos. trg. Or 6 mos. exp. in operating personal computer & using Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package.

-Or for position involving process automation project for another computer system, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying laws, policies & procedures mandated by Ohio Department of Job & Family Services that are pertinent to business work flows for which computer system is being designed & using human services legacy system such as Ohio Benefits, SACWIS, SETS, or CCIDS; 6 mos. trg. or 6 mos. exp. in operating personal computer & using office system software, that is Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package. Note\: This option requires the employing agency to develop and have position specific minimum qualifications approved by the Ohio Department of Administrative Services.

-Or completion of undergraduate core coursework or 2 years exp. in social or behavioral science, pre-medicine, business administration, public administration, human services as defined in series purpose, or comparable field (note\: this required education and/or experience shall not be applied to satisfy one of the following), AND In addition, must meet one of the following, whichever is pertinent to process automation project to be assigned\: ForOhio Benefits System Positions, requires 24 mos. recent exp. (i.e., within past 5 years) in delivery of human services that included explaining & applying public assistance laws, policies & procedures mandated by Ohio Department of Job & Family Services & using Ohio Benefits; 6 mos. trg. or 6 mos. exp. in operating personal computer & using Microsoft Office system software, that is Microsoft Word, Excel, Power Point, or like software package.

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

About us

Our mission is to promote positive, lifelong outcomes for Ohio youth through early intervention, quality education, and family support programs. At DCY, we offer our employees a rewarding work experience in public service helping Ohioans achieve a sustainable lifestyle that includes generous benefit options and a flexible work life balance making our agency a great place to work! To learn more about DCY, please visit our website at Department of Children and Youth Ohio.gov.

Location Requirements

DCY’s core hours of operation are Mon-Fri from 8\:00am to 5\:00pm, however, daily start/end times may vary based on operational need across DCY divisions. Employees may begin as early as 7\:00am & as late as 9\:00am, based on supervisory approval. This position performs work on-site daily at DCY’s office space.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.