ERP/CRM Consultant

Job Description

We are looking for an experienced ERP/CRM Consultant to join our team in Brooklyn, New York. In this role, you will play a pivotal part in designing, configuring, and optimizing ERP and CRM solutions to meet our organizational goals. This is a Contract-to-Permanent position within the manufacturing industry, offering significant opportunities for growth and development.

Responsibilities:

• Act as the primary subject matter expert on ERP/CRM systems, ensuring alignment with operational and business needs.

• Collaborate with stakeholders to gather and translate business requirements into effective technical solutions.

• Design, configure, and implement ERP/CRM modules, focusing on areas such as production planning, shop floor execution, and capacity planning.

• Integrate ERP/CRM systems with related modules to ensure seamless end-to-end workflows.

• Provide post-implementation support, including troubleshooting and system enhancements.

• Develop comprehensive training materials and deliver user training sessions to ensure effective system adoption.

• Partner with cross-functional teams to identify and implement opportunities for process improvement.

• Ensure best practices are followed in ERP/CRM system configurations and operations.

• Work closely with IT teams to meet project milestones and deliverables on time.• Minimum of 7 years of hands-on experience with ERP/CRM systems, including at least one full lifecycle implementation.

• Strong expertise in ERP/CRM functionality, data models, and integration points.

• Proven experience with production planning, discrete manufacturing, and capacity planning.

• Familiarity with manufacturing environments, particularly in electronics or high-tech industries.

• Excellent problem-solving and communication skills, with the ability to work across business and IT teams.

• Experience in developing and managing business requirement documents.

• Proficiency in configuration management and API development.

• Knowledge of client-side scripting and Salesforce development is a plus.