(FT) Student Service Navigator, Worthington Atlantic City Campus

Description

This Position Is Open To Internal Candidates Only

Serves as an academic advisor and assists students with planning and registration as well as related Student Affairs initiatives. This position will be located on the Worthington Atlantic City Campus

Examples of Duties

General Duties and Responsibilities:

Provides academic advisement and registration assistance to new and returning students, including providing assistance with career and transfer planning individually and in group settings

Responds to inquiries regarding advising, registration and retention efforts

Prepares assessment reports in collaboration with Institutional Research

Leads in the development of programming and support services

Collaborates with external organizations in providing resources

Coordinates and schedules academic success workshops

Processes cancelled courses as directed

Processes Early Alert and Academic Probation referrals

Maintains files and performs clerical functions

Provides program support and academic advisement at participating high schools during the Jump Start Program

Monitors the Wait List and added classes

Facilitates workshops on generic topics to enhance student success, including career workshops

Provides support for Student Affairs sponsored events

Performs related duties as assigned

Program Duties:

Provide strategic academic advising and guidance to diverse student populations— including new, returning, stop-out, and special populations—to support retention, persistence, and timely completion.

Serve as an enrollment navigator, connecting students with appropriate college resources and services to address academic, financial, and personal challenges impacting success.

Develop and implement proactive advising strategies using data and technology to identify and support at-risk students, ensuring alignment with institutional retention and completion goals.

Collaborate with faculty, staff, and campus partners to deliver coordinated, student-centered support that fosters engagement, progress, and achievement.

Typical Qualifications

Education:

Bachelor’s degree Experience:

Higher Education employment experience preferred

Experience working with Ellucian’s Colleague management information system preferred Competencies and Skills:

Strong communication and organizational skills

Demonstrated sensitivity to the needs of a diverse student population

Proficient in Microsoft Office products including PowerPoint and Excel

Ability to thrive in a team environment

Supplemental Information

Terms of Employment:

This position may require flexible scheduling to include evenings and weekends and duties at any Atlantic Cape location.