Systems Administrator

PRIMARY FUNCTIONS:

Job Duties & Responsibilities:

Support and maintenance of VMWare ESX technologies

Windows Server (2019, 2022)

Good understanding and working knowledge of Veeam Backup and Replication

Core Server infrastructure (DNS, DHCP, SMTP, SNMP, etc.)

Strong experience with all aspects of Active Directory and its management

Maintenance of directory structures, rights, security, software and files services

Maintains domain user account information including rights, security and system groups.

Maintaining and troubleshooting servers, computers, printers

Support internal 3cx voip systems, administer end user changes and features. Troubleshoot functional aspects of the phone system through the admin console and other methods available.

TCP/IP Networking

Server Optimization and Hardening

Working knowledge of SAN technology

Manage IT system infrastructure and any processes related to these systems

Provide support to IT systems including day-to-day operations, monitoring and problem resolution for all client/server/storage devices, mobile devices, etc.

Implement, troubleshoot and perform data backups and disaster recovery operations.

Assists all personnel with presentation/conference equipment and programs

Resolve a wide range of system issues, troubleshooting software, hardware, diagnosis of network issues, and addressing trouble tickets and service tasks across all tiered levels.

Ensures that system improvements are successfully implemented and monitored to increase efficiency

Identify bottlenecks which will occur due to growth trends in application usage, or preexisting to the environment, to mitigate any possible disruptions to the Production environment and users.

Able to identify root cause and determine short and long term resolutions

Plans, writes and maintains documentation pertaining to systems operation and end user documentation.

Maintains inventories of hardware, software, forms etc.

Assists in training new employees to the level required for optimum job performance and provides refresher training for existing employees as needed.

Support IT Helpdesk escalated tickets

Getting inbound calls when it's needed

Working after normal business hours for planned downtime or emergencies

Any other duties as requested Skills:

Problem Solving and Resourcefulness

Multi-tasking and Quality

Technical Aptitude

Ability to support and explain reasoning for decisions and include appropriate people in decision making process

Patient and professional demeanor, with a can-do attitude.

Personal Integrity

Strong interpersonal and organizational skills required

Availability outside of working hours to resolve emergency issues promptly.

Scripting languages (powershell) (highly recommended)

Experience working with network administrator tools (WinSCP, Putty, Wireshark)

Quick learner

Provide high-level support & quality service to end-users

Highly motivated individual with strong analytical problem solving, communication, and interpersonal skills are required.

Able to demonstrate ability to solve complex server issues by analyzing variables and applying appropriate solutions learned through experience and proficiency in understanding the job.

Ability to work independently as well as part of a team

Must maintain strictest level of confidentiality (position is involved with extremely sensitive information including payroll, human resource records and other personnel and financial materials)

Inspires, motivates, and guides others toward goal accomplishment

Consistently encourages, develops, sustains, and rewards cooperative working relationships. Educational and Work Experience Requirements:

Associate Degree in Computer Science, Related IT Field or equivalent experience

3+ years related experience; to include technical analysis and systems administration that provides the required knowledge, skills, and abilities.

3+ Years working knowledge of Microsoft Windows Server 2019 and above, Microsoft Exchange 2019, and basic understanding of Microsoft SQL Server

3+ Years working knowledge of Active Directory, DHCP, DNS, and Network Permissions/Group Policies

3+ Years with good understanding of networking which include VLANs, network infrastructure, cabling, switches, wireless, and fiber.

Equal Opportunity Employer

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