Clinical Review Clinician - Appeals

Position Title: Clinical Review Clinician - Appeals

Work Location: Remote in Ohio - Columbus area preferred

Assignment Duration: 6 months (Potential to extend or convert)

Work Schedule: 8am-5pm

Position Summary: Performs clinical reviews needed to resolve and process appeals by reviewing medical records and clinical data to determine medical necessity for services in accordance with policies, guidelines, and National Committee for Quality Assurance (NCQA) standards.

Background & Context:

Buckeye HP

Cohesive; works closely together (including with Sups) to ensure any assistance needed

Backfill for temp, Megan Moss, who retired her role on 8/14

Key Responsibilities:

Perform appeal review for medical necessity

Complete appeal cases (making determination, documenting outcome, sending out letter, and closing out appeal in system)

Behavior and accountability and ability to pivot when new priorities come up

Emails and Team chats to ensure communication is reached and assistance is available, if needed

Qualification & Experience:

Required: LPN Minimum

Preferred: RN - Not required

Licensure: Required LPN minimum

Must haves:

Experience with Utilization Review/Management - 2 yrs

Reviews relevant information within denied authorization/prior authorization case to ensure a complete case summary is provided to the Medical Director for review of the appeal case.

Review medical code data and records to determine whether a denial is warranted.

Utilizing multiple appeals/claims systems to conduct medical reviews.

Comfortable with Microsoft office programs and utilizing systems to input medical criteria.

Nice to haves: Direct patient care experience; Longevity at positions; Writing appeal or authorization outcome letters; Experience with Trucare and/or Amisys systems.

Disqualifiers: Not possessing the must haves

Performance indicators: 10 to 15 appeals a day after training. Not letting any items in work queues go over compliance Turn Around Time.